Insights
2 statements across 1 episodes · 0 bullish · 2 bearish · 1 people on the record · first statement Aug 9, 2022 by Gary Klein · across every show →
Everything said about Insights, oldest first
Aug 9, 2022 negative
Klein: Most organizations focus solely on reducing errors over increasing insights
“To improve performance, what you want to reduce is errors, and that's what most organizations do. They try to cut down on errors, but they're missing the up arrow of improving, increasing insights. And so most organizations only focus on reducing errors.”
Aug 9, 2022 negative
Klein: Organizations inadvertently stifle insights because insights are disruptive and disorganizing
“What blocks insight is that organizations say they want insights, and they want innovation, And they really don't, but they're being serious. They think they want insights, but insights are disorganizing. As you point out, insights make you change the way you …”