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call center

also referred to as: call centers

2 statements across 2 episodes · 1 bullish · 1 bearish · 2 people on the record · first statement Apr 29, 2025 by Garry Tan · across every show →

Everything said about call center, oldest first

Apr 29, 2025 bearish
Opinion
Garry Tan: Overseas call center tasks are the most vulnerable to AI
“Probably the most vulnerable things in the world today are things that you could, you know, farm out to an overseas call center. That's sort of like the low-hanging fruit today.”
Garry Tan Apr 29, 2025 ▶ 13:47 Y Combinator CEO Garry Tan: Turning Ambitious Misfits into Founders
Dec 9, 2025 positive
Insight
Sutherland: Call centers are the only way to uncover unsolvable customer issues
“Also, your call center is Is the only way you can find out the problems that people can't solve anywhere else.”
Rory Sutherland Dec 9, 2025 ▶ 35:57 How to Think Like a World-Class Marketer | Rory Sutherland
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