why aren't all 7 resolved? a statement only gets an assessment when the public
record can support or contradict it. opinions and what-ifs never can, and 0 checkable
ones are still open, waiting for their date. predictions held up or didn't;
assertions are supported or contradicted. on every card:
▮▮▮▮▮ certainty ·
▮▮▮▮▮ debate potential. speakers are clickable
Insight
Brands should only franchise to established multi-unit operator groups
“That's actually a much better idea is you only franchise to groups with multiple other stores. That are running really good operations where this is exactly what they do, where when you give them the store and the training manuals and everything, they're going…”
Insight
Oganesyan: Restaurant operational excellence requires fast throughput on long lines
“What shows like a true quality of a restaurant is having a long line, but getting through it really fast, because that means you have, besides having a lot of customers, you have really good operations. You're able to get all these customers, their food, In, i…”
Insight
Oganesyan: Scalable franchise concepts cannot require franchisees to bake fresh bread
“If we're going to be a franchise concept, you know, you can't ask your franchisee to make their own bread.”
Insight
Oganesyan: Major press before operations are ready harms a business
“We knew as much as a Farley article would help us, if it came at the wrong time where we weren't ready for it and we got an influx of customers and we couldn't serve them, then it was actually going to be detrimental to us and not help us.”
Insight
Oganesyan: Scaling restaurants is almost impossible without experienced partners
“The amount of, like, overhead you need, the training, the Scaling. It's almost impossible to do, I think, if you haven't done it before or have people with you that have done it before. It can be really easy to mess it up.”
Insight
Founders should prefer 10% of a cow over 100% of a grape
“No, you know, what's funny is we had this understanding of like, you would rather own, let's say, 10% of a cow than 100% of a grape. So, you know, you would rather own 25% of a store than 33% of a pop-up. So, to us, it wasn't how much, what was the percentage …”
Insight
Oganesyan: High-end prep-heavy restaurants have very small profit margins
“Especially the types of restaurants that he was working in, the profit margins were probably very small. Because of the types, you know, the type of prep that went into it and the quality of food that went into it.”