Betterment founder Jon Stein discusses behavioral patterns and survey data from Betterment's customer base during market volatility.
Assertion Not checkable as stated
Stein: Betterment's Tax Management Saves Clients More Than Platform Fees
“We tax manage for you to save you more than you even pay us in fees. In taxes, we give you net positive returns on your investment with us”
Disclosure
Jon Stein: I do not want to leave my children an inheritance
“They'll probably someday accuse me of wrongdoing for saying this, but I don't want them to have an inheritance. I don't want to set them up where they don't have to work, because I think work is part of happiness.”
Insight
Stein: Managing Personal Investments Is Nearly Impossible for Everyday Savers
“If it was that hard for me, ah, someone who's had all the benefits of, you know, ah, business school, and a degree in economics, and a CFA, and all of these, like, and working in the industry, wow, it must be impossible for the average person to manage their m…”
Opinion
Stein: Banks and Brokers Earn Bad Reputations by Pushing Manufactured Products
“I didn't want to be a bank. I didn't want to be A broker. I didn't want to be any of those things, because I think they all have bad reputations for a reason. They're manufacturing product and selling product.”
Assertion Supported
Stein: Financial Advisor Discovery Still Runs on Referrals, Not Data
“Today, financial advisor discovery
Still runs on referrals, not data.”
Insight
Founders Should Master One Growth Channel at a Time Before Expanding
“I've seen firsthand at Betterment and at other companies that I've advised over the years, how too many simultaneous growth paths can dilute focus, even if they're all promising and maybe they're all things you want to do in the long run. I think that you can …”