Best: Facebook's core issue is working too well without serving its users
Chris Best · Substack: Chris Best and Hamish McKenzie · May 12, 2025 · at 36:33
Substack co-founder Chris Best critiques the ad-supported economic model of social platforms when explaining the rationale behind Substack.
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“The problem with Facebook is not that it doesn't work, right? The problem with Facebook is that it works too well. And doesn't serve the people who use it. Right. Yes, it kills all the newspapers, but it's a massively successful business that takes, takes advantage of the scale internet, yada, yada, yada.”
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