Chieh Huang, co-founder of Pelgo and former CEO of Boxed, discusses structural barriers in the outplacement industry with Guy Raz.
Insight
Huang: Founders Should Take Dilution Because Startup Outcomes Are Binary
“I think it's okay to take outside capital. Because most businesses, the end result and the quote unquote end result for the founder, most businesses are quite binary. Like, meaning that this is going to be really big, like we're going to see Surfing Cow and Se…”
Insight
Huang: Remote work accelerates burnout by eliminating casual post-meeting relationship repair
“The lesson that I learned was really that if you think about kind of everyone as being a battery, by being completely remote, I think you discharge the battery at a very, at a much faster rate. For most folks at our very core, We're social human beings. Like, …”
Disclosure
Boxed guaranteed employees will not lose jobs solely due to automation
“What we committed for everyone here is that you weren't going to lose your job solely because of automation. You will have to be retrained. You will have to learn how to operate, how to service the state of the art machines and work alongside of them.”
Insight
Huang: Office Coffee Accounts Act Like Highly Sticky Annuities
“Office coffee is like a knife fight of an industry. Everyone wants to sell coffee to offices, because they become like annuities. Like, you know, once you're in there, everyone's happy. The fastest way for team members to burn down the office is to say we're o…”
Insight
Huang: Founders harm companies by packing boxes instead of leading
“For every moment you are there packing a box, you're actually doing the company a disservice because you've graduated past that. You now have hundreds of people in your charge, and you need to do the things that they can't do themselves and that they, that you…”
Insight
Huang: Offhand comments from CEOs inadvertently trigger massive organizational pivots
“Sometimes as a co-founder, or as a CEO, as a leader, Sometimes by just saying a few things, the entire organization tries to pivot around kind of what you just said, and so realizing that, listen, like, I'm just trying to help the team, and sometimes by helpin…”