Over 97% of Tala customers return for repeat loans
Shivani Siroya · HIBT Lab! Tala: Shivani Siroya · Nov 17, 2022 · at 31:34
Shivani Siroya, founder and CEO of Tala, explains the company's customer retention rate and relationship-based approach.
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“And so over 97% of our customers will come back for a repeat interaction with us.”
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