Kip Tindell, co-founder and former CEO of The Container Store, reflects on his operational philosophy and expansion pacing in retail.
0:00 / 0:22exact quote · 22.6s
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“I always pegged our growth at 20% a year, which in those days, 20% growth was astronomically fast. Now, it's not anymore, you know, with technology companies and that type of thing, but it, boy, retail back then, 20%, and I just stopped it at 20%, because going faster than that, it would be like the RPM needle getting too far into the red, and we did that for four, over 40 years.”
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More from Kip Tindell
Insight
Tindell: Specialty Retailers Must Take Equity in Early-Stage Vendors
“So you almost need to buy equity in these little vendors, because as we make them rich and famous we get squeezed out in favor of the mass merchants.”
Tindell: Modern retail no longer needs the best, highest-paid salespeople
“There's really no people involved. There's no reason to have the highest paid, best salespeople in the industry anymore.”
Kip TindellSep 10, 2026▶ 4:15Advice Line with Kip Tindell of The Container Store
Insight
Tindell: True Employee Genius Requires Intuition Over Pure Logic
“You're not really genius unless you're not just using logic at work, you're using intuition at work. We want you to use your intuition. We authorize you to be brave enough to you. You'll make more mistakes, but you'll also be much more genius by using your int…”
The Container Store Achieved Sub-10% Turnover Versus Triple-Digit Industry Rates
“You know, later on Fortune Magazine's running around saying we're the best company to work for in America, but the way we measured that was by having single digit, less than 10% employee turnover in an industry that had triple digit turnover.”
Tindell: Entrepreneurs should work with their spouses and friends
“Sharon and I built this business together, and I love, I think you should work with the people you love. People say, oh, you shouldn't work with your spouse. You shouldn't work with your friends. Yes, you should. That's who, that's exactly who you should work.…”
Kip TindellSep 10, 2026▶ 7:41Advice Line with Kip Tindell of The Container Store
Opinion
Tindell: Trade shows are fading and not worth the investment
“Trade shows are fading, you know, we have wholesale websites and all of that. I wouldn't spend the money and time and effort into trade shows”
Kip TindellSep 10, 2026▶ 22:13Advice Line with Kip Tindell of The Container Store
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