Assertion Supported AI assessment confidence: 95% certainty 4/5 debate potential 1/5

Kelleher: Southwest Airlines has never furloughed an employee in its operating history

Herb Kelleher · Southwest Airlines: Herb Kelleher (2016) · Sep 25, 2017 · at 22:16

Herb Kelleher discusses Southwest Airlines' employment record compared to widespread layoffs across the airline industry.

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“And we've never furloughed an employee at Southwest Airlines when the rest of the industry during that period up until now has probably furloughed, I don't know, a million and a half employees throughout the world.”

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