Kona Ice founder Tony Lamb describes the traditional ice cream truck franchise model used by Mister Softee, which he chose to avoid when designing Kona Ice's franchise economics.
Insight
Tony Lamb: Kona Ice franchisees reach a sweet spot with just a few units
“There is a sweet spot In Kona ice with a couple franchises and maybe an ancillary or two, and you can make plenty of money. You can really have a great life, but everyone kind of gets into this and they're like, Hey, how do I conquer the world?”
Insight
Lamb: Most People Make Great Small Business Owners Rather Than Entrepreneurs
“Not everybody's an entrepreneur and, but there's a lot of people that can be good small business owners, and that's what we try to curate, is, is follow the recipe, be a good small business owner, make a great living, enjoy your life.”
Insight
Lamb: A sales prospect's refusal changes only with new information, not pressure
“The answer is no based on the information that I have right now. So the no is not going to change by you pressuring me. The no only changes if you give me more information.”
What-if
Lamb: Traditional block ice shavers would have killed Kona Ice's scalability
“If I would have had to rely on, I think it's a swan that, that does the big block of vice that, like you're saying, a vice that forces it into an open razor blade that spins on an axis and shaves it off. It produces a very fluffy product. I don't think I would…”
Insight
Lamb: Flat franchise economics prevent top franchisees from controlling the company
“I was talking to an executive at a big franchise system, and you know, they've got probably 20 franchisees that pretty much run the company. You know, whatever those people say goes, because they're the ones generating a lion's share of the profits for the com…”
Opinion
Lamb: Traveling Tom's Coffee unit economics could soon surpass Kona Ice
“I don't think I would have said that a year ago, maybe not even six months ago, but some of the results that our coffee people are having are pretty spectacular.”