Brian Chesky, CEO of Airbnb, discusses how the COVID-19 pandemic permanently altered consumer travel behaviors away from urban tourism toward nature.
Prediction Not checkable as stated
Chesky: Remote work will shift travel to long stays in smaller communities
“I mean, maybe the most fundamental change that I see in our world that's going to happen, if you're so fortunate enough, typically upper middle class person or upper class, not everyone can do this, but for those who can, They're realizing, maybe I'll go a mon…”
Disclosure
Chesky: Airbnb gave $250M directly to hosts during the pandemic
“We took a quarter of a billion dollars, two hundred fifty million dollars, and we sent it to our host. Just didn't loan it, just sent it to host.”
Assertion Not checkable as stated
Chesky: Airbnb is likely one of the world's largest RV rental platforms
“Without having intended to be in that business, we're probably one of the largest, largest RV rental companies in the world. As far as they're not our RVs, it's the communities, but yeah, I'm sure thousands and thousands of RVs.”
Assertion Supported
Chesky: Airbnb bookings rebounded from an 80% drop to 2019 levels
“So it dropped by about 80%, and I mean, you know, nobody knows if this is pent up demand or not, but no, we're around last year's levels.”
Disclosure
Chesky: Airbnb will be ready to IPO in 2020 if markets allow
“And we don't know when we'll be public, but I basically said, we'll be ready this year if the market's ready for us. If the market's not ready, we'll be ready when they are.”
Insight
Chesky: Leaders should reject robotic corporate playbooks when executing layoffs
“There is no playbook, I don't think, to lay people off, and that's the kind of thing that if there was a playbook, you should never use it, because the thing that people want more than anything is, They want humanity. They want compassion, and that means that …”