Q What did you say to an employee that you had to furlough? I mean, what, what was the conversation like? I mean, how did you explain that?
A It was tough. Transparency is one of our core brand values. We were not going to separate ourselves from any of our core brand values during this crisis. So we were honest with them. We were in a tough spot. We were a very seasonal business to begin with. Like we make most of our hay, Memorial Day to Labor Day. And this couldn't have happened at a worse time for a business like us, because we're kind of at the end of our rope to begin with. We're just at the end of our reserve and just about to start building, rebuilding reserves. So when this comes and sales go from a hundred down to 20% or eventually nothing, there was nothing in the, in the kitty to help get us on the other side of this. So we were honest about that. And we were able to have good, frank, honest conversations with our teammates because We made sure we over communicated in every kind of step of this. We made sure they understood what was in our heads and how we were making decisions, and I think as a result, we've always had very, very good relationships and trust with our teammates, so they understood that we really didn't have any other option.
AI assessment note: “we were honest with them. We were in a tough spot.”