Q partner with you, we're going to bring you a lot of customers, but you don't have any customers, and then you're going to customers and saying, we're going to get you the best... Cleaning, but you're not even cleaner. So how did, how did you start? I mean, James, you had, you had an advantage and your family had a family business, but how did you get customers at first?
A Yeah. I mean, we, we did have an advantage because one thing you do want to do is you need to get the supply side up and running before you start bringing demand in. And we actually chose not to work with James's family to start. It was more finding business partners. And we, we got a lot of skeptical looks at the time, but the credibility that James brought to the table allowed us to sign up some early partners. And then in May, We signed up 10 of our friends, and then we started just testing out the operations. We put a circle around three zip codes in San Francisco and said, hey, let's prove it out here before we prove it out anywhere, and then in June and July, we got more friends or their friends, and it was all very much word of mouth early on, and then we really just started, kind of added zip code by zip code, but it's important to remember, in 2013, it was a very novel concept. The second we introduced the fact that we were going to do pick up and delivery of dry pinning and laundry, and you could do it With some form of technology, it was, we had a large email list right away, and that was part of the, you know, early signals that we were striking a chord, and it was worth continuing to pursue this.
AI assessment note: “We signed up 10 of our friends, and then we started just testing out”