Oct 2, 2017 · 59m · how-i-built-this

Stonyfield Yogurt: Gary Hirshberg

Gary Hirshberg · 40m spoken Guy Raz · 11m spoken Steve Humble · 1m spoken
0:00 / 0:00

gold bands on the timeline = statements, start to end. Hover to read, click to jump. CC turns on captions

In this episode of NPR's How I Built This, Gary Hirshberg recounts how he and Samuel Kaymen navigated nine years of severe debt, operational disasters, and family loans to build Stonyfield Farm into a pioneering organic yogurt powerhouse.

How this conversation actually went

Every chapter scored 0–10 on four independent dynamics. Hover any point for the reasoning behind the score. Guy holds 22% of the talking time here. How this is scored →

Guy as informed peer 2.9 Guest teaching 2.5 Guest disagreement 1.1 Guy pushing back 1.6
05100:0015:0030:0045:000:01–2:08 · Guy as informed peer 3/10 Podcast Hook: Midnight Calls to the Mother-in-Law Guy Raz frames Stonyfield's turbulent history and sets up Gary Hirshberg's family background with polished narrative commentary.2:08–5:59 · Guy as informed peer 2/10 Gary Hirshberg's Childhood and Distaste for Business Guy asks about Gary's early affluent life and the sudden collapse of his father's shoe manufacturing company.6:00–11:52 · Guy as informed peer 3/10 Alternative Education and Environmental Radicalization Gary politely reframes Guy's assumption about Hampshire College knocking out business instincts, showing it was actually ideal entrepreneurial training.11:53–17:18 · Guy as informed peer 3/10 Farm Production Begins and Immediate $75,000 Debt Gary recounts discovering $75,000 in unpaid bills on day one and taking emergency loans from his mother and non-profit funders.17:20–21:06 · Guy as informed peer 3/10 Corporate Spinoff, Expansion, and Market Basket Demand Gary details spinning the business out for tax reasons and receiving an aggressive demand call from Demoulis Market Basket.21:08–24:24 · Guy as informed peer 2/10 Mid-Episode Break and Financial Cliffhanger Gary explains using his Ultimate Frisbee team to simulate massive consumer demand at Bread and Circus in Cambridge.24:25–29:13 · Guy as informed peer 3/10 Meeting Meg, Doris's Loans, and Abandoning Organic Cows Guy presses Gary on whether abandoning organic standards during a crisis felt like a betrayal of core values.29:16–33:54 · Guy as informed peer 3/10 Secret Payroll Loans and Family Call-Waiting Confrontation Guy questions why Gary stayed in the business when his wife had lost faith and their debt was mounting.33:55–38:42 · Guy as informed peer 3/10 Emergency Barn Operations and the Cleveland Fruit Pitch Gary explains burning $25,000 a week and pitching an unpaid Cleveland fruit supplier with empty collateral to win credit.38:43–43:14 · Guy as informed peer 2/10 The Vermont Hostile Takeover and Designing a New Plant Gary recounts escaping an attempted predatory takeover by a Vermont dairy and sketching factory plans in the car with Samuel.43:15–46:37 · Guy as informed peer 3/10 Stone Soup Financing and Reaching Londonderry Profitability Gary describes playing the SBA, Bank of New England, and shareholders against each other in a classic 'stone soup' financing maneuver.46:38–50:04 · Guy as informed peer 4/10 Return to Organic Roots and Selling to Danone Guy prompts on the return to organic scale and Gary details selling 80% to Danone while negotiating to retain operational control.50:05–53:22 · Guy as informed peer 3/10 Reflections on Success, Doris's Legacy, and Lactalis Sale Gary reflects on Doris's pivotal financial confidence and Guy recaps the subsequent $875 million acquisition by Lactalis.53:30–58:11 · Guy as informed peer 3/10 How You Built That: Creative Home Engineering Guy Raz interviews Steve Humble on designing secret doors and turning cinematic contraptions into Creative Home Engineering.0:01–2:08 · Guest teaching 1/10 Podcast Hook: Midnight Calls to the Mother-in-Law Guy Raz frames Stonyfield's turbulent history and sets up Gary Hirshberg's family background with polished narrative commentary.2:08–5:59 · Guest teaching 2/10 Gary Hirshberg's Childhood and Distaste for Business Guy asks about Gary's early affluent life and the sudden collapse of his father's shoe manufacturing company.6:00–11:52 · Guest teaching 4/10 Alternative Education and Environmental Radicalization Gary politely reframes Guy's assumption about Hampshire College knocking out business instincts, showing it was actually ideal entrepreneurial training.11:53–17:18 · Guest teaching 3/10 Farm Production Begins and Immediate $75,000 Debt Gary recounts discovering $75,000 in unpaid bills on day one and taking emergency loans from his mother and non-profit funders.17:20–21:06 · Guest teaching 2/10 Corporate Spinoff, Expansion, and Market Basket Demand Gary details spinning the business out for tax reasons and receiving an aggressive demand call from Demoulis Market Basket.21:08–24:24 · Guest teaching 2/10 Mid-Episode Break and Financial Cliffhanger Gary explains using his Ultimate Frisbee team to simulate massive consumer demand at Bread and Circus in Cambridge.24:25–29:13 · Guest teaching 3/10 Meeting Meg, Doris's Loans, and Abandoning Organic Cows Guy presses Gary on whether abandoning organic standards during a crisis felt like a betrayal of core values.29:16–33:54 · Guest teaching 2/10 Secret Payroll Loans and Family Call-Waiting Confrontation Guy questions why Gary stayed in the business when his wife had lost faith and their debt was mounting.33:55–38:42 · Guest teaching 3/10 Emergency Barn Operations and the Cleveland Fruit Pitch Gary explains burning $25,000 a week and pitching an unpaid Cleveland fruit supplier with empty collateral to win credit.38:43–43:14 · Guest teaching 3/10 The Vermont Hostile Takeover and Designing a New Plant Gary recounts escaping an attempted predatory takeover by a Vermont dairy and sketching factory plans in the car with Samuel.43:15–46:37 · Guest teaching 3/10 Stone Soup Financing and Reaching Londonderry Profitability Gary describes playing the SBA, Bank of New England, and shareholders against each other in a classic 'stone soup' financing maneuver.46:38–50:04 · Guest teaching 3/10 Return to Organic Roots and Selling to Danone Guy prompts on the return to organic scale and Gary details selling 80% to Danone while negotiating to retain operational control.50:05–53:22 · Guest teaching 2/10 Reflections on Success, Doris's Legacy, and Lactalis Sale Gary reflects on Doris's pivotal financial confidence and Guy recaps the subsequent $875 million acquisition by Lactalis.53:30–58:11 · Guest teaching 2/10 How You Built That: Creative Home Engineering Guy Raz interviews Steve Humble on designing secret doors and turning cinematic contraptions into Creative Home Engineering.0:01–2:08 · Guest disagreement 1/10 Podcast Hook: Midnight Calls to the Mother-in-Law Guy Raz frames Stonyfield's turbulent history and sets up Gary Hirshberg's family background with polished narrative commentary.2:08–5:59 · Guest disagreement 1/10 Gary Hirshberg's Childhood and Distaste for Business Guy asks about Gary's early affluent life and the sudden collapse of his father's shoe manufacturing company.6:00–11:52 · Guest disagreement 2/10 Alternative Education and Environmental Radicalization Gary politely reframes Guy's assumption about Hampshire College knocking out business instincts, showing it was actually ideal entrepreneurial training.11:53–17:18 · Guest disagreement 1/10 Farm Production Begins and Immediate $75,000 Debt Gary recounts discovering $75,000 in unpaid bills on day one and taking emergency loans from his mother and non-profit funders.17:20–21:06 · Guest disagreement 1/10 Corporate Spinoff, Expansion, and Market Basket Demand Gary details spinning the business out for tax reasons and receiving an aggressive demand call from Demoulis Market Basket.21:08–24:24 · Guest disagreement 1/10 Mid-Episode Break and Financial Cliffhanger Gary explains using his Ultimate Frisbee team to simulate massive consumer demand at Bread and Circus in Cambridge.24:25–29:13 · Guest disagreement 2/10 Meeting Meg, Doris's Loans, and Abandoning Organic Cows Guy presses Gary on whether abandoning organic standards during a crisis felt like a betrayal of core values.29:16–33:54 · Guest disagreement 2/10 Secret Payroll Loans and Family Call-Waiting Confrontation Guy questions why Gary stayed in the business when his wife had lost faith and their debt was mounting.33:55–38:42 · Guest disagreement 1/10 Emergency Barn Operations and the Cleveland Fruit Pitch Gary explains burning $25,000 a week and pitching an unpaid Cleveland fruit supplier with empty collateral to win credit.38:43–43:14 · Guest disagreement 1/10 The Vermont Hostile Takeover and Designing a New Plant Gary recounts escaping an attempted predatory takeover by a Vermont dairy and sketching factory plans in the car with Samuel.43:15–46:37 · Guest disagreement 1/10 Stone Soup Financing and Reaching Londonderry Profitability Gary describes playing the SBA, Bank of New England, and shareholders against each other in a classic 'stone soup' financing maneuver.46:38–50:04 · Guest disagreement 1/10 Return to Organic Roots and Selling to Danone Guy prompts on the return to organic scale and Gary details selling 80% to Danone while negotiating to retain operational control.50:05–53:22 · Guest disagreement 1/10 Reflections on Success, Doris's Legacy, and Lactalis Sale Gary reflects on Doris's pivotal financial confidence and Guy recaps the subsequent $875 million acquisition by Lactalis.53:30–58:11 · Guest disagreement 0/10 How You Built That: Creative Home Engineering Guy Raz interviews Steve Humble on designing secret doors and turning cinematic contraptions into Creative Home Engineering.0:01–2:08 · Guy pushing back 1/10 Podcast Hook: Midnight Calls to the Mother-in-Law Guy Raz frames Stonyfield's turbulent history and sets up Gary Hirshberg's family background with polished narrative commentary.2:08–5:59 · Guy pushing back 1/10 Gary Hirshberg's Childhood and Distaste for Business Guy asks about Gary's early affluent life and the sudden collapse of his father's shoe manufacturing company.6:00–11:52 · Guy pushing back 1/10 Alternative Education and Environmental Radicalization Gary politely reframes Guy's assumption about Hampshire College knocking out business instincts, showing it was actually ideal entrepreneurial training.11:53–17:18 · Guy pushing back 1/10 Farm Production Begins and Immediate $75,000 Debt Gary recounts discovering $75,000 in unpaid bills on day one and taking emergency loans from his mother and non-profit funders.17:20–21:06 · Guy pushing back 1/10 Corporate Spinoff, Expansion, and Market Basket Demand Gary details spinning the business out for tax reasons and receiving an aggressive demand call from Demoulis Market Basket.21:08–24:24 · Guy pushing back 1/10 Mid-Episode Break and Financial Cliffhanger Gary explains using his Ultimate Frisbee team to simulate massive consumer demand at Bread and Circus in Cambridge.24:25–29:13 · Guy pushing back 4/10 Meeting Meg, Doris's Loans, and Abandoning Organic Cows Guy presses Gary on whether abandoning organic standards during a crisis felt like a betrayal of core values.29:16–33:54 · Guy pushing back 4/10 Secret Payroll Loans and Family Call-Waiting Confrontation Guy questions why Gary stayed in the business when his wife had lost faith and their debt was mounting.33:55–38:42 · Guy pushing back 1/10 Emergency Barn Operations and the Cleveland Fruit Pitch Gary explains burning $25,000 a week and pitching an unpaid Cleveland fruit supplier with empty collateral to win credit.38:43–43:14 · Guy pushing back 1/10 The Vermont Hostile Takeover and Designing a New Plant Gary recounts escaping an attempted predatory takeover by a Vermont dairy and sketching factory plans in the car with Samuel.43:15–46:37 · Guy pushing back 2/10 Stone Soup Financing and Reaching Londonderry Profitability Gary describes playing the SBA, Bank of New England, and shareholders against each other in a classic 'stone soup' financing maneuver.46:38–50:04 · Guy pushing back 2/10 Return to Organic Roots and Selling to Danone Guy prompts on the return to organic scale and Gary details selling 80% to Danone while negotiating to retain operational control.50:05–53:22 · Guy pushing back 1/10 Reflections on Success, Doris's Legacy, and Lactalis Sale Gary reflects on Doris's pivotal financial confidence and Guy recaps the subsequent $875 million acquisition by Lactalis.53:30–58:11 · Guy pushing back 1/10 How You Built That: Creative Home Engineering Guy Raz interviews Steve Humble on designing secret doors and turning cinematic contraptions into Creative Home Engineering.

speaking balance: gold is Guy, purple is the guest (3 minute bins)

0:00 · Guy 61.4% · guest 38.6%0:00 · Guy 61.4% · guest 38.6%3:00 · Guy 14.6% · guest 85.4%3:00 · Guy 14.6% · guest 85.4%6:00 · Guy 14.7% · guest 85.3%6:00 · Guy 14.7% · guest 85.3%9:00 · Guy 7.9% · guest 92.1%9:00 · Guy 7.9% · guest 92.1%12:00 · Guy 8.7% · guest 91.3%12:00 · Guy 8.7% · guest 91.3%15:00 · Guy 12.3% · guest 87.7%15:00 · Guy 12.3% · guest 87.7%18:00 · Guy 7.3% · guest 92.7%18:00 · Guy 7.3% · guest 92.7%21:00 · Guy 31.8% · guest 68.2%21:00 · Guy 31.8% · guest 68.2%24:00 · Guy 7.3% · guest 92.7%24:00 · Guy 7.3% · guest 92.7%27:00 · Guy 12.1% · guest 87.9%27:00 · Guy 12.1% · guest 87.9%30:00 · Guy 18.8% · guest 81.2%30:00 · Guy 18.8% · guest 81.2%33:00 · Guy 11.5% · guest 88.5%33:00 · Guy 11.5% · guest 88.5%36:00 · Guy 16.3% · guest 83.7%36:00 · Guy 16.3% · guest 83.7%39:00 · Guy 8.9% · guest 91.1%39:00 · Guy 8.9% · guest 91.1%42:00 · Guy 8.5% · guest 91.5%42:00 · Guy 8.5% · guest 91.5%45:00 · Guy 20.3% · guest 79.7%45:00 · Guy 20.3% · guest 79.7%48:00 · Guy 21.4% · guest 78.6%48:00 · Guy 21.4% · guest 78.6%51:00 · Guy 42.4% · guest 57.6%51:00 · Guy 42.4% · guest 57.6%54:00 · Guy 56.5% · guest 43.5%54:00 · Guy 56.5% · guest 43.5%57:00 · Guy 80.8% · guest 19.2%57:00 · Guy 80.8% · guest 19.2%
Sharpest disagreement ▶ 28:14 Beggars not choosers on organic milk

Gary bluntly dismisses ideological purism, stating they had zero leverage and no choice but to compromise on organic sourcing to survive.

Hardest push from Guy ▶ 28:27 Guy challenges Gary on value betrayal

Guy presses Gary directly on whether abandoning organic feed and standards constituted a betrayal of the founders' core mission.

Biggest teaching moment ▶ 6:13 Reframing alternative college as startup training

Gary reframes Guy's assumption about Hampshire College by explaining how self-directed contractual apprenticeships provided the ideal foundation for entrepreneurship.

Guy holds their own ▶ 49:11 Guy cites market disruption by Greek yogurt

Guy brings industry context into the discussion, asking specifically how the rapid rise of Greek yogurt impacted Stonyfield's market share.

the scores for every segment, with the reasoning behind each
ChapterTopicGuy as informed peerGuest teachingGuest disagreementGuy pushing backWhy
Podcast Hook: Midnight Calls to the Mother-in-Law 3111 Guy Raz frames Stonyfield's turbulent history and sets up Gary Hirshberg's family background with polished narrative commentary.
Gary Hirshberg's Childhood and Distaste for Business 2211 Guy asks about Gary's early affluent life and the sudden collapse of his father's shoe manufacturing company.
Alternative Education and Environmental Radicalization 3421 Gary politely reframes Guy's assumption about Hampshire College knocking out business instincts, showing it was actually ideal entrepreneurial training.
Farm Production Begins and Immediate $75,000 Debt 3311 Gary recounts discovering $75,000 in unpaid bills on day one and taking emergency loans from his mother and non-profit funders.
Corporate Spinoff, Expansion, and Market Basket Demand 3211 Gary details spinning the business out for tax reasons and receiving an aggressive demand call from Demoulis Market Basket.
Mid-Episode Break and Financial Cliffhanger 2211 Gary explains using his Ultimate Frisbee team to simulate massive consumer demand at Bread and Circus in Cambridge.
Meeting Meg, Doris's Loans, and Abandoning Organic Cows 3324 Guy presses Gary on whether abandoning organic standards during a crisis felt like a betrayal of core values.
Secret Payroll Loans and Family Call-Waiting Confrontation 3224 Guy questions why Gary stayed in the business when his wife had lost faith and their debt was mounting.
Emergency Barn Operations and the Cleveland Fruit Pitch 3311 Gary explains burning $25,000 a week and pitching an unpaid Cleveland fruit supplier with empty collateral to win credit.
The Vermont Hostile Takeover and Designing a New Plant 2311 Gary recounts escaping an attempted predatory takeover by a Vermont dairy and sketching factory plans in the car with Samuel.
Stone Soup Financing and Reaching Londonderry Profitability 3312 Gary describes playing the SBA, Bank of New England, and shareholders against each other in a classic 'stone soup' financing maneuver.
Return to Organic Roots and Selling to Danone 4312 Guy prompts on the return to organic scale and Gary details selling 80% to Danone while negotiating to retain operational control.
Reflections on Success, Doris's Legacy, and Lactalis Sale 3211 Gary reflects on Doris's pivotal financial confidence and Guy recaps the subsequent $875 million acquisition by Lactalis.
How You Built That: Creative Home Engineering 3201 Guy Raz interviews Steve Humble on designing secret doors and turning cinematic contraptions into Creative Home Engineering.

Statements from this episode (19)

Opinion
Hirshberg: Hampshire College is the best training for entrepreneurs
“It turns out that it was probably the best training for an entrepreneur that there is, because this is a school- That has no credits, no requirements, no grades. You only pass, matriculate through by contracting and making progress with individual professors w…”
Gary Hirshberg Oct 2, 2017 ▶ 6:19
Assertion Partly supported
Hirshberg: Stonyfield started with a $25,000 grant from Catholic nuns
“So Samuel was able to get some Catholic nuns to provide a 25,000 dollar grant.”
Gary Hirshberg Oct 2, 2017 ▶ 10:34
Assertion Not checkable as stated
Hirshberg: Stonyfield was $75,000 in debt on my first day
“And by 11 a.m. That morning, my first day, I calculated that we were 75,000 dollars in the red.”
Gary Hirshberg Oct 2, 2017 ▶ 15:31
Disclosure
Hirshberg: Borrowed $30,000 from his mother to fund early debt
“I called my mother and I borrowed 30,000 dollars from her, which she could ill afford, as I told you before.”
Gary Hirshberg Oct 2, 2017 ▶ 15:42
Disclosure
Hirshberg: Borrowed $125,000 from nonprofit donors to fund Stonyfield
“And instead of asking for a grant, I'm asking you for a loan. And I wound up borrowing a 125,000 dollars.”
Gary Hirshberg Oct 2, 2017 ▶ 17:12
Assertion Not checkable as stated
Hirshberg: Stonyfield cracked retail by having Frisbee teammates demand it
“So in July of 84, I had my 30th birthday at the farm, and my, I had my old Ultimate Frisbee team come up to visit me, most of whom lived in Cambridge, as you might imagine. And I said, look, It's wonderful you've all come. If you want to give me a really good …”
Gary Hirshberg Oct 2, 2017 ▶ 22:44
Insight
Hirshberg: Getting food into mouths matters more than shipping it
“I, you know, I always say we can ship the yogurt 3000 miles. It's the last 18 inches that makes all the difference. You get it in people's mouths, and then they're gonna ask for it.”
Gary Hirshberg Oct 2, 2017 ▶ 23:32
Assertion Supported
Hirshberg: Stonyfield briefly abandoned organic milk in its early years
“At this moment in Stonyfield's life, we briefly departed from organic.”
Gary Hirshberg Oct 2, 2017 ▶ 28:22
Insight
Hirshberg: VCs want friends-and-family rounds so founders cannot walk away
“Venture capitalists the reason they want what they call F and F money first, friends and family money, is because they know that you might, as an entrepreneur, if things get rough, you might just get up and walk away if it's, you know, some Harvard MBA, you kn…”
Gary Hirshberg Oct 2, 2017 ▶ 28:52
Assertion Not checkable as stated
Hirshberg: Stonyfield had zero cash before weekly payroll at $500K revenue
“In this farmhouse, I always had payroll on Thursday mornings, and by this point, it was a half a million dollar business, and I never had cash in the bank that night before payroll.”
Gary Hirshberg Oct 2, 2017 ▶ 29:18
Assertion Not checkable as stated
Hirshberg: Stonyfield raised $100K in hours to retrieve seized inventory
“Worse than that, I had to come up with a 100,000 dollars to take my in, get my inventory out of the building. Because again, we owed them co-packing fees. Now the bank's the owner. And so I had to go, call my shareholders and find a 100,000 dollars within hour…”
Gary Hirshberg Oct 2, 2017 ▶ 33:26
Assertion Not checkable as stated
Hirshberg: Stonyfield accumulated $2.7M in debt by Christmas 1989
“Well, by the, by Christmas of 87, you know, running this factory for two months, I can tell you we were already 600,000 dollars in debt. By Christmas of 88, we were 1.9 million dollars in debt. By Christmas of the next year we were 2.7 million dollars in debt.”
Gary Hirshberg Oct 2, 2017 ▶ 35:31
Assertion Not checkable as stated
Hirshberg: Stonyfield raised from 297 individuals after VCs passed
“And, you know, what you have to know at the punchline of this story is that I wound up by the end of this period with 297 individual investors. There was no way to find common ground with an institutional investor, right? A venture capitalist. Believe me, I kn…”
Gary Hirshberg Oct 2, 2017 ▶ 36:08
Assertion Not checkable as stated
Hirshberg: Early supplier later sold Stonyfield up to $300M in fruit
“Those guys have sold us in the 30 years since they've sold us probably 250 or three hundred million dollars worth of fruit.”
Gary Hirshberg Oct 2, 2017 ▶ 38:30
Assertion Not checkable as stated
Hirshberg: Stonyfield held over $1M of his mother-in-law's money in 1988
“And, of course, I've got now, I now have over a million dollars of her mother's money, ok? Like money she could never afford to lose. Everything they had.”
Gary Hirshberg Oct 2, 2017 ▶ 39:54
Assertion Not checkable as stated
Hirshberg: Stonyfield co-founders' equity was diluted to 10% each by 1989
“By then, Samuel and I were down to 10% each in the company.”
Gary Hirshberg Oct 2, 2017 ▶ 45:57
Assertion Partly supported
Hirshberg: Stonyfield reached first profit of $125K on $10.1M revenue
“The end of 89, we began manufacturing in this facility. The business is now doing 3.4 million dollars in sales, but we lost 1.4 million that year. The next year, we did 6.5 million in sales, and we lost 900,000. The following year, the second full year in the …”
Gary Hirshberg Oct 2, 2017 ▶ 46:05
Assertion Partly supported
Hirshberg: Stonyfield controls roughly 80% of the US organic yogurt market
“And, you know, while we're not the leader in Greek, we are the leader in organic. I mean, I think we're something like 80% of organic yogurt in the U.S., so.”
Gary Hirshberg Oct 2, 2017 ▶ 49:50
Assertion Supported
Raz: Lactalis acquired Stonyfield from Danone for $875 million
“Earlier this year, Danone sold Stonyfield to another company called Lactalis, one of the biggest dairy companies in the world. And the amount Lactalis paid for Stonyfield? Eight hundred and seventy-five million dollars”
Guy Raz Oct 2, 2017 ▶ 53:02
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