Steve Kaufer

6 statements across 1 episodes · 3 bullish · 1 bearish · 1 people on the record · first statement Oct 31, 2022 by Steve Kaufer · across every show →

On the record as a speaker too: Steve Kaufer's record, appearances and statements → this page counts the times other people say the name.

Everything said about Steve Kaufer, oldest first

Oct 31, 2022 positive
Assertion Supported
Kaufer: TripAdvisor reached 400 million monthly unique users
“The thing that I craved personally the most was the level of impact that the company had, and like four hundred million unique users a month, yeah, with a lot of duplication, you're still counting of impacting the lives, the vacations of A couple of billion p…”
Steve Kaufer Oct 31, 2022 ▶ 1:11:08 Tripadvisor: Steve Kaufer
Oct 31, 2022
Disclosure
Kaufer: I have one more non-travel startup left in me at 59
“I want to do it again. I want to not travel not in software tools. But I figure I have one more startup left in me. And as I turn. As I had turned 59 years old, I look around and say, okay, better get moving. And so I am just open for another adventure that ca…”
Steve Kaufer Oct 31, 2022 ▶ 1:13:00 Tripadvisor: Steve Kaufer
Oct 31, 2022 bullish
Assertion Not publicly verifiable
Kaufer: TripAdvisor reached $20 million in revenue by 2003
“I think we closed 2003 with over twenty million in annual revenue.”
Steve Kaufer Oct 31, 2022 ▶ 42:48 Tripadvisor: Steve Kaufer
Oct 31, 2022 negative
Insight
Kaufer: Startups must secure customer commitments before building new products
“We made the absolute classic mistake of, hey, we thought this was what our customers would want, but we neglected to find customers that would say, yeah, if you build that, we will buy it before we actually built it.”
Steve Kaufer Oct 31, 2022 ▶ 6:05 Tripadvisor: Steve Kaufer
Oct 31, 2022
Insight
Kaufer: Platforms must profusely thank users to drive repeat reviews
“The first thing you do is you thank them. The second thing you do is you thank them profusely. And then the third thing you do is you let them know how much other travelers really appreciate their comments. And all of that's just like, it's the dopamine. It's …”
Steve Kaufer Oct 31, 2022 ▶ 41:46 Tripadvisor: Steve Kaufer
Oct 31, 2022 bullish
Assertion Supported
Kaufer: TripAdvisor stayed profitable every quarter from March 2002 until the pandemic
“March marked our first month of profitability. Since we didn't know how long it would take to turn things around, if we could turn things around, we had cut back on everything non-essential, and so our burn rate was about 70, and March we made it a profitable …”
Steve Kaufer Oct 31, 2022 ▶ 37:36 Tripadvisor: Steve Kaufer
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