Gramercy Tavern
3 statements across 1 episodes · 2 bullish · 0 bearish · 1 people on the record · first statement Jun 15, 2020 by Danny Meyer · said 10 times in 1 episodes since 2020 · across every show →
Mentions by year
brought up most by Danny Meyer (9), Guy Raz (1)
tap a year for its mentions
2020 10 mentions in 1 episode
Everything said about Gramercy Tavern, oldest first
Jun 15, 2020 positive
Meyer requires cooks to have six core emotional hospitality skills
“I don't let our chefs hire that pasta cook unless they believe that the pasta cook has those six emotional skills, meaning that now you've got someone who's really good at what they do and who is motivated to do that thing because they are happier themselves w…”
Jun 15, 2020 positive
Meyer: Service is technical delivery, hospitality is how customers feel
“I think service is a way to describe the technical delivery of the product. Did you do what was expected? Did you get the right food to the right person? And I think hospitality is a very different thing, which is, oh, by the way, how did you make the recipien…”