Wong: Utilities adapt workflows to match legacy software limitations
Josh Wong · Can AI revolutionize grid operations? · Aug 20, 2026 · at 34:47
ThinkLabs CEO Josh Wong discusses why electric utility departments remain siloed and unable to integrate planning with operational execution.
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“And so, in some ways, I would say the utilities are actually adapting their people and processes around the limitations of the analytics, intelligence, and decision-making frameworks that they have.”
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