Dec 2, 2024 · 27m · catalyst

Frontier Forum: Why utilities should go big on VPPs

Seth Frader-Thompson · 10m spoken Carrie Carnes · 10m spoken Stephen Lacey · 4m spoken
0:00 / 0:00

gold bands on the timeline = statements, start to end. Hover to read, click to jump. CC turns on captions

Hosted by Stephen Lacey, this Frontier Forum panel explores how Arizona Public Service and EnergyHub successfully scaled virtual power plants into highly reliable grid resources to manage extreme weather, customer preferences, and explosive load growth.

How this conversation actually went

Every chapter scored 0–10 on four independent dynamics. Hover any point for the reasoning behind the score. How this is scored →

Shayle as informed peer 5.5 Guest teaching 3.0 Guest disagreement 1.2 Shayle pushing back 1.0
05100:0010:0020:004:25–7:35 · Shayle as informed peer 5/10 Building Utility Trust and Proving VPP Reliability Lacey sets up the core question around how utilities develop operational trust in VPPs. Frader-Thompson shares an anecdote educating skeptical utility planners who default to 50-90% derates against 99.9% empirical uptime data.7:38–12:06 · Shayle as informed peer 5/10 DER Resource Diversity and Customer-Centric Program Design The exchange is highly collaborative as Lacey prompts Carnes to detail APS's diverse DER portfolio and asks about customer participation drivers. Frader-Thompson highlights Phoenix's remarkable 10% customer participation rate.12:11–15:57 · Shayle as informed peer 6/10 Harnessing Batteries and EVs for Grid Flexibility Lacey introduces informed nuance by asking about industry friction regarding battery inclusion in VPPs. Carnes and Frader-Thompson explain the mechanics of value stacking and customer impact across battery and EV assets.15:58–20:45 · Shayle as informed peer 7/10 Managing Unprecedented Load Growth and Peak Demand Lacey demonstrates domain competence by quoting precise forecasts of a 13 GW 40% peak load increase by 2031. The guests detail how VPPs alleviate data center firm power bottlenecks and local distribution congestion.20:46–24:40 · Shayle as informed peer 5/10 AI Dispatch Optimization and Cultural Transformation Lacey guides the conversation toward future technological horizons. Carnes outlines AI-driven customer-aware dispatch while Frader-Thompson emphasizes that internal utility culture and iterative learning matter more than software alone.24:40–26:46 · Shayle as informed peer 5/10 Key Takeaways for Regulators and Skeptical Utilities Lacey asks for closing advice to skeptical regulators and utilities. Carnes advocates universal VPP adoption while Frader-Thompson takes a direct swipe at California regulators for ignoring successful frameworks across the country.4:25–7:35 · Guest teaching 4/10 Building Utility Trust and Proving VPP Reliability Lacey sets up the core question around how utilities develop operational trust in VPPs. Frader-Thompson shares an anecdote educating skeptical utility planners who default to 50-90% derates against 99.9% empirical uptime data.7:38–12:06 · Guest teaching 3/10 DER Resource Diversity and Customer-Centric Program Design The exchange is highly collaborative as Lacey prompts Carnes to detail APS's diverse DER portfolio and asks about customer participation drivers. Frader-Thompson highlights Phoenix's remarkable 10% customer participation rate.12:11–15:57 · Guest teaching 3/10 Harnessing Batteries and EVs for Grid Flexibility Lacey introduces informed nuance by asking about industry friction regarding battery inclusion in VPPs. Carnes and Frader-Thompson explain the mechanics of value stacking and customer impact across battery and EV assets.15:58–20:45 · Guest teaching 3/10 Managing Unprecedented Load Growth and Peak Demand Lacey demonstrates domain competence by quoting precise forecasts of a 13 GW 40% peak load increase by 2031. The guests detail how VPPs alleviate data center firm power bottlenecks and local distribution congestion.20:46–24:40 · Guest teaching 3/10 AI Dispatch Optimization and Cultural Transformation Lacey guides the conversation toward future technological horizons. Carnes outlines AI-driven customer-aware dispatch while Frader-Thompson emphasizes that internal utility culture and iterative learning matter more than software alone.24:40–26:46 · Guest teaching 2/10 Key Takeaways for Regulators and Skeptical Utilities Lacey asks for closing advice to skeptical regulators and utilities. Carnes advocates universal VPP adoption while Frader-Thompson takes a direct swipe at California regulators for ignoring successful frameworks across the country.4:25–7:35 · Guest disagreement 1/10 Building Utility Trust and Proving VPP Reliability Lacey sets up the core question around how utilities develop operational trust in VPPs. Frader-Thompson shares an anecdote educating skeptical utility planners who default to 50-90% derates against 99.9% empirical uptime data.7:38–12:06 · Guest disagreement 0/10 DER Resource Diversity and Customer-Centric Program Design The exchange is highly collaborative as Lacey prompts Carnes to detail APS's diverse DER portfolio and asks about customer participation drivers. Frader-Thompson highlights Phoenix's remarkable 10% customer participation rate.12:11–15:57 · Guest disagreement 1/10 Harnessing Batteries and EVs for Grid Flexibility Lacey introduces informed nuance by asking about industry friction regarding battery inclusion in VPPs. Carnes and Frader-Thompson explain the mechanics of value stacking and customer impact across battery and EV assets.15:58–20:45 · Guest disagreement 1/10 Managing Unprecedented Load Growth and Peak Demand Lacey demonstrates domain competence by quoting precise forecasts of a 13 GW 40% peak load increase by 2031. The guests detail how VPPs alleviate data center firm power bottlenecks and local distribution congestion.20:46–24:40 · Guest disagreement 1/10 AI Dispatch Optimization and Cultural Transformation Lacey guides the conversation toward future technological horizons. Carnes outlines AI-driven customer-aware dispatch while Frader-Thompson emphasizes that internal utility culture and iterative learning matter more than software alone.24:40–26:46 · Guest disagreement 3/10 Key Takeaways for Regulators and Skeptical Utilities Lacey asks for closing advice to skeptical regulators and utilities. Carnes advocates universal VPP adoption while Frader-Thompson takes a direct swipe at California regulators for ignoring successful frameworks across the country.4:25–7:35 · Shayle pushing back 1/10 Building Utility Trust and Proving VPP Reliability Lacey sets up the core question around how utilities develop operational trust in VPPs. Frader-Thompson shares an anecdote educating skeptical utility planners who default to 50-90% derates against 99.9% empirical uptime data.7:38–12:06 · Shayle pushing back 1/10 DER Resource Diversity and Customer-Centric Program Design The exchange is highly collaborative as Lacey prompts Carnes to detail APS's diverse DER portfolio and asks about customer participation drivers. Frader-Thompson highlights Phoenix's remarkable 10% customer participation rate.12:11–15:57 · Shayle pushing back 2/10 Harnessing Batteries and EVs for Grid Flexibility Lacey introduces informed nuance by asking about industry friction regarding battery inclusion in VPPs. Carnes and Frader-Thompson explain the mechanics of value stacking and customer impact across battery and EV assets.15:58–20:45 · Shayle pushing back 1/10 Managing Unprecedented Load Growth and Peak Demand Lacey demonstrates domain competence by quoting precise forecasts of a 13 GW 40% peak load increase by 2031. The guests detail how VPPs alleviate data center firm power bottlenecks and local distribution congestion.20:46–24:40 · Shayle pushing back 1/10 AI Dispatch Optimization and Cultural Transformation Lacey guides the conversation toward future technological horizons. Carnes outlines AI-driven customer-aware dispatch while Frader-Thompson emphasizes that internal utility culture and iterative learning matter more than software alone.24:40–26:46 · Shayle pushing back 0/10 Key Takeaways for Regulators and Skeptical Utilities Lacey asks for closing advice to skeptical regulators and utilities. Carnes advocates universal VPP adoption while Frader-Thompson takes a direct swipe at California regulators for ignoring successful frameworks across the country.

speaking balance: gold is Shayle, purple is the guest (3 minute bins)

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Sharpest disagreement ▶ 26:38 Callout of California regulators

Frader-Thompson delivers a sharp, unsolicited rebuke to California regulators, telling them to look beyond state lines to see how other regions are managing VPPs far more effectively.

Hardest push from Shayle ▶ 12:07 Probing battery industry tension

Lacey steers past generic talking points by pressing Carnes on the contentious debate between APS and the distributed solar and battery industry over program inclusion.

Biggest teaching moment ▶ 6:23 Dismantling standard utility derate assumptions

Frader-Thompson reframes conventional utility skepticism by sharing how planners mistakenly assume a 50-90% derate when historical operational data shows over 99.9% reliability.

Shayle holds their own ▶ 15:58 Citing long-term regional demand surge statistics

Lacey demonstrates domain fluency by challenging the panel with specific regional load growth projections, citing Arizona's expected 13 GW peak increase.

the scores for every segment, with the reasoning behind each
ChapterTopicShayle as informed peerGuest teachingGuest disagreementShayle pushing backWhy
Building Utility Trust and Proving VPP Reliability 5411 Lacey sets up the core question around how utilities develop operational trust in VPPs. Frader-Thompson shares an anecdote educating skeptical utility planners who default to 50-90% derates against 99.9% empirical uptime data.
DER Resource Diversity and Customer-Centric Program Design 5301 The exchange is highly collaborative as Lacey prompts Carnes to detail APS's diverse DER portfolio and asks about customer participation drivers. Frader-Thompson highlights Phoenix's remarkable 10% customer participation rate.
Harnessing Batteries and EVs for Grid Flexibility 6312 Lacey introduces informed nuance by asking about industry friction regarding battery inclusion in VPPs. Carnes and Frader-Thompson explain the mechanics of value stacking and customer impact across battery and EV assets.
Managing Unprecedented Load Growth and Peak Demand 7311 Lacey demonstrates domain competence by quoting precise forecasts of a 13 GW 40% peak load increase by 2031. The guests detail how VPPs alleviate data center firm power bottlenecks and local distribution congestion.
AI Dispatch Optimization and Cultural Transformation 5311 Lacey guides the conversation toward future technological horizons. Carnes outlines AI-driven customer-aware dispatch while Frader-Thompson emphasizes that internal utility culture and iterative learning matter more than software alone.
Key Takeaways for Regulators and Skeptical Utilities 5230 Lacey asks for closing advice to skeptical regulators and utilities. Carnes advocates universal VPP adoption while Frader-Thompson takes a direct swipe at California regulators for ignoring successful frameworks across the country.

Statements from this episode (9)

Assertion Not checkable as stated
Carnes: Arizona Public Service VPP avoids expensive real-time power market purchases
“We also view our virtual power plant as a significant saver for our customers, essentially, right? We didn't have to go to the market and buy, Expensive power on the real-time market. And we didn't have to start a traditional power plant or conventional genera…”
Carrie Carnes Dec 2, 2024 ▶ 5:26
Assertion Not checkable as stated
Frader-Thompson: Tens of thousands of events prove VPPs are 99.9% reliable
“Like, I can show you data from literally tens of thousands of events showing that this thing is 99.9 plus percent reliable.”
Seth Frader-Thompson Dec 2, 2024 ▶ 6:52
Assertion Supported
Carnes: Arizona Public Service's virtual power plant nears 200 megawatt capacity
“So today we're nearing 200 megawatts in our virtual power plant. The bulk of that, as Seth said, is thermostats. By far this summer we achieved 163 megawatts with the thermostats.”
Carrie Carnes Dec 2, 2024 ▶ 7:50
Prediction Not checkable as stated
Frader-Thompson: Virtual power plants will become continuous 24/7 operational grid resources
“And over time, that kind of creeps you toward what I think will be a 24, seven, three 65 kind of expectations of VPPs.”
Seth Frader-Thompson Dec 2, 2024 ▶ 9:35
Assertion Supported
Frader-Thompson: Arizona Public Service VPP adoption triples the US national average
“APS is closing in on 10% of their customers participating in these VPP programs, which is like two to three X what we see sort of as a national average.”
Seth Frader-Thompson Dec 2, 2024 ▶ 9:44
Insight
Carnes: Modern virtual power plants allow precise scheduling unlike legacy demand response
“This isn't kind of the old demand response where you just push a button and then, like, you know, whatever you got. We're able to really kind of plan what load profile we want to provide, and we can schedule that accordingly. We can schedule those devices acco…”
Carrie Carnes Dec 2, 2024 ▶ 18:21
Insight
Frader-Thompson: Energy efficiency success caused utility load growth planning to atrophy
“We've been so good at energy efficiency over the last two or three decades that a lot of planning teams have not been focused on planning for load growth, and so you're sort of, like, reestablishing a skill that was there And kind of was foundational for a hun…”
Seth Frader-Thompson Dec 2, 2024 ▶ 19:19
Insight
Frader-Thompson: Load management buys utilities time to build physical grid infrastructure
“The more you can manage the load profile of this stuff for any number of reasons, the slower you can move in terms of building this stuff out. I think that's really important because sometimes you just literally can't move fast enough.”
Seth Frader-Thompson Dec 2, 2024 ▶ 20:33
Opinion
Frader-Thompson: California energy regulators are lagging behind other states on VPPs
“The one thing is I would say if you're in California and you're a regulator, the rest of the country exists. And if you look at what's going on, there are lots of examples of how you could be doing this a lot better.”
Seth Frader-Thompson Dec 2, 2024 ▶ 26:37
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