The Ledger
Every statement that passed quotation and attribution checks. Mix any filter with any other: certainty 1/5, debate potential 5/5, or both at once.
why aren't all 3 resolved? a statement only gets an assessment when the public record can support or contradict it. opinions and what-ifs never can, and 0 checkable ones are still open, waiting for their date. predictions held up or didn't; assertions are supported or contradicted. on every card: ▮▮▮▮▮ certainty · ▮▮▮▮▮ debate potential. speakers are clickable
Canney: ServiceNow scaled from 14K to 30K employees without adding HR headcount
“But out of that process and governance, we were able to come up with the use cases that deployed agents and AI into our people operations space, and it did double the output, more than double the output of what our people could do in people operations to serve…”
Canney: Easier to teach AI-native hires the enterprise than vice versa
“We need people who can demonstrate they have the agility, they have the adaptability. We can teach them if they're AI native, which is like how we hire, we can teach them the enterprise. We can teach people a lot of things that maybe is easier to do than teach…”
Canney: ServiceNow assessed its entire company on role-specific AI capabilities
“We assess the whole company on AI capability. So that we knew, and we didn't use it as A scare tactic or anything like that. It was like, how to do better in your job. So each role, and the assessments were built around the roles that you had, so we didn't all…”