consumers

5 statements across 4 episodes · 1 bullish · 1 bearish · 3 people on the record · first statement Jun 30, 2025 by Reed Albergotti · across every show →

Everything said about consumers, oldest first

Jun 30, 2025 bearish

Prediction Not checkable as stated

Albergotti: Consumers will reject AI agents that take pay-to-play brand deals

“They'll try to have your agent be on the take, but those products will get rejected, right? You're going to want, people are going to want AI agents that they can trust to make really good decisions.”

Reed Albergotti Jun 30, 2025 ▶ 14:08 The Web’s ‘Existential’ AI Threat, OpenAI’s Microsoft Office Competitor, Tesla Robotaxi Launch

Dec 24, 2025 neutral

Prediction Not checkable as stated

Albergotti: 2026 consumer AI will focus on products, not new models

“I think actually we're reaching this point in AI where it is still going to be the major topic of conversation, but I think the, I think some of the sort of novelty of it is, is wearing off now, and I think we'll see it kind of plateau, and then I think the pr…”

Reed Albergotti Dec 24, 2025 ▶ 3:37 2025 In Review, 2026 Predictions: Meta, NVIDIA, Tesla, OpenAI, Google, Microsoft

Jan 28, 2026 bullish

Prediction Not checkable as stated

Bret Taylor: Consumers will have personal AI agents within four years

“And consumers over the next three or four years will have their own agents.”

Bret Taylor Jan 28, 2026 ▶ 17:58 Is AI Killing Software? — With Bret Taylor, OpenAI's board chair and CEO of Sierra

Sep 11, 2026

Insight

Bates: Consumers measure every brand against their best experience ever

“We're going to measure every company by the best possible experience that we've had.”

Tony Bates Sep 11, 2026 ▶ 2:43 Is The Future Customer Experience AI Talking To AI? — With Tony Bates

Sep 11, 2026

Assertion Partly supported

Bates: 30% of consumers will leave a brand after one bad experience

“We do a survey every year. We go out to consumers, not to our com, our customers, and just say, you know, how do you feel about customer experience? And 30% of those consumers said, I will leave that brand if I have one bad experience.”

Tony Bates Sep 11, 2026 ▶ 2:51 Is The Future Customer Experience AI Talking To AI? — With Tony Bates

consumers

Everything said about consumers, oldest first

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