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Agentforce

4 statements across 3 episodes · 2 bullish · 1 bearish · 3 people on the record · first statement Sep 13, 2024 by Alex Kantrowitz · said 20 times in 3 episodes since 2024 · across every show →

Mentions by year

brought up most by Marc Benioff (11), Parker Harris (5), Alex Kantrowitz (3), Parmy Olson (1)

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2025 5 mentions in 1 episode
2024 15 mentions in 2 episodes 8 per episode

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Everything said about Agentforce, oldest first

Sep 13, 2024 bearish
Prediction Not checkable as stated
Kantrowitz: Salesforce will not be the leader or pioneer in AI agents
“I don't think Salesforce is going to be the leader in AI agents, or even the pioneer.”
Alex Kantrowitz Sep 13, 2024 ▶ 15:18 Is OpenAI’s New “o1” Model The Big Step Forward We’ve Been Waiting For?
Nov 27, 2024 bullish
Disclosure
Benioff: Salesforce has deployed Agentforce AI to 135,000 customer implementations
“In the past several weeks, as we've been rolling this out to our customers and we have put this in a 135,000 Salesforce implementations. Customers just need to turn it on.”
Marc Benioff Nov 27, 2024 ▶ 9:10 Salesforce CEO Marc Benioff Has Thoughts on AI Agents, Automation, and The Future of Your Job
Nov 27, 2024 neutral
Disclosure
Benioff: Agentforce costs customers between $0.50 and $2.00 per conversation
“And so for our customers who are now using our agent platform, they're paying between, call it, 50 cents per conversation to two dollars per conversation, depending on the volume of conversations that they're doing”
Marc Benioff Nov 27, 2024 ▶ 22:56 Salesforce CEO Marc Benioff Has Thoughts on AI Agents, Automation, and The Future of Your Job
Oct 14, 2025 bullish
Disclosure
Harris: Salesforce Needs Fewer Support Reps Due to Agentforce Automation
“We actually, because this help.sale, the agent for us on the website is really helping us with this, you know, super simple support scenarios. We don't need as many support reps to do that job. What we do need is to retrain a lot of those people and get them i…”
Parker Harris Oct 14, 2025 ▶ 27:13 Will AI Kill Software? — With Salesforce Co-Founder Parker Harris
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