Benioff: Agentforce costs customers between $0.50 and $2.00 per conversation
Marc Benioff · Salesforce CEO Marc Benioff Has Thoughts on AI Agents, Automation, and The Future of Your Job · Nov 27, 2024 · at 22:56
Salesforce CEO Marc Benioff explains the consumption pricing structure of Agentforce in response to questions about per-conversation costs versus flat-rate seats.
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“And so for our customers who are now using our agent platform, they're paying between, call it, 50 cents per conversation to two dollars per conversation, depending on the volume of conversations that they're doing”
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