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20VC Assertion Supported
Östberg: Delivery Hero was disrupted by Rappi in Colombia
“We didn't do that fast enough in, in Colombia, as a good example, and we get disrupted by Rappi. So then the cohorts deteriorated big time.”
Niklas Östberg Mar 12, 2025 ▶ 39:06 Niklas Östberg, Founder @ Delivery Hero: Competing with Uber and Doordash in a Capital Arms Race · 20VC with Harry Stebbings
20VC Assertion Supported
Delivery Hero cut $100M–$200M by exiting Germany and Japan in late 2021
“Back in end of 2021, We felt a little bit worried about the market. We shut down Germany and Japan. We cut a 102 hundred million out of our budget before the year even started.”
Niklas Östberg Mar 12, 2025 ▶ 6:32 Niklas Östberg, Founder @ Delivery Hero: Competing with Uber and Doordash in a Capital Arms Race · 20VC with Harry Stebbings
20VC Assertion Supported
Östberg: Glovo was losing $330M annually when Delivery Hero acquired it
“And global, we lost three hundred thirty million. When we acquired it”
Niklas Östberg Mar 12, 2025 ▶ 40:44 Niklas Östberg, Founder @ Delivery Hero: Competing with Uber and Doordash in a Capital Arms Race · 20VC with Harry Stebbings
20VC Assertion Supported
Delivery Hero scaled Thailand to 400k daily orders unsustainably in one year
“If you take our Thailand business, we scaled from a couple of thousand orders a day up to 400,000 orders a day in less than a year, but it was not sustainable.”
Niklas Östberg Mar 12, 2025 ▶ 0:00 Niklas Östberg, Founder @ Delivery Hero: Competing with Uber and Doordash in a Capital Arms Race · 20VC with Harry Stebbings
20VC Assertion Partly supported
Delivery Hero became market leader in Spain, Italy, Poland, and Norway
“We entered as a number two and number three, number four player in those markets. And we are now the largest.”
Niklas Östberg Mar 12, 2025 ▶ 15:35 Niklas Östberg, Founder @ Delivery Hero: Competing with Uber and Doordash in a Capital Arms Race · 20VC with Harry Stebbings
20VC Assertion Partly supported
Östberg: Delivery Hero's $200M Gorillas loss was only 0.5% of its market cap
“Yeah, so, so, and of course, going back to this two hundred million mistake also done here that we were a thirty five billion company. So this was Back then, less than a percent. It was a half a percent of our market cap that we felt like we are willing to tak…”
Niklas Östberg Mar 12, 2025 ▶ 24:42 Niklas Östberg, Founder @ Delivery Hero: Competing with Uber and Doordash in a Capital Arms Race · 20VC with Harry Stebbings
20VC Assertion Supported
Delivery Hero grew Talabat from 60,000 to 20 million monthly orders
“So if I give some of the examples was acquired when the company did 60,000 orders per month. And today it does maybe twenty million orders per month, or close to at least.”
Niklas Östberg Mar 12, 2025 ▶ 32:57 Niklas Östberg, Founder @ Delivery Hero: Competing with Uber and Doordash in a Capital Arms Race · 20VC with Harry Stebbings
20VC Prediction Held up
Östberg: Ground delivery robotics will scale faster and larger than aerial drones
“I would say robotics will be faster. So and probably be able to cover a larger portion of business.”
Niklas Östberg Mar 12, 2025 ▶ 1:08:51 Niklas Östberg, Founder @ Delivery Hero: Competing with Uber and Doordash in a Capital Arms Race · 20VC with Harry Stebbings
20VC Assertion Supported
Delivery Hero took years to reach per-order break-even in logistics and quick commerce
“So for example, with logistic, it took a couple of years before we were broke even per order basis in, in, in logistic, same with DMART and the whole quick commerce. It took us a couple of years to be break even per order basis, but we didn't, it was not becau…”
Niklas Östberg Mar 12, 2025 ▶ 43:26 Niklas Östberg, Founder @ Delivery Hero: Competing with Uber and Doordash in a Capital Arms Race · 20VC with Harry Stebbings
20VC Assertion Supported
Östberg: Onlinepizza was fully bootstrapped and profitable almost from day one
“I was part of starting was online pizza. It was a completely bootstrap, no investors at all. So we were break even almost on the first day of our business.”
Niklas Östberg Mar 12, 2025 ▶ 57:34 Niklas Östberg, Founder @ Delivery Hero: Competing with Uber and Doordash in a Capital Arms Race · 20VC with Harry Stebbings
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