The Ledger, every show
Every statement that passed quotation and attribution checks, across all 44 shows. Pick shows below, then mix any filter with any other.
shows 
every show 44 of 44
Silverman: Etsy refused cloud software due to internal handmade dogma
“Etsy believed that because Etsy was about handmade, Etsy should make everything itself. So Etsy didn't use the cloud and built almost all of its software itself. And that was sort of lore. It was considered strategy, but I don't think it was strategy. It was j…”
Silverman: Etsy cut 20% of staff, half of projects in five weeks
“We had to lay off over 200 people, you know, within five weeks of joining the company, we'd laid off 20% of the staff, and of the remaining staff, probably 80% of them had new jobs, and we'd shut down over half of all the projects that the company was working …”
Silverman: Pivoting Skype to video calling dramatically altered its growth curve
“Pivoting Skype from audio calls to video calls was probably the most powerful way to drive engagement. And so we made video calling the centerpiece of Skype for that out, changed Skype's brand, really, and mission to be about video. Shipped an amazing product …”
Silverman: Four million sellers rely on Etsy daily for their livelihoods
“Four million sellers count on Etsy every day to feed their families and to connect with community.”
Silverman: Etsy uses 10-person squads focused on a single customer metric
“At Etsy, the way we do it is we're organized in squads. The unit of work at Etsy is a squad. A squad is about 10 people, six engineers, a designer, a product manager, an analyst, roughly. And they're given one customer problem to fix and one metric of success.”