Everything TS Anil said on any show that made the record, most notable first. Each card names its show and opens the statement there.
Monzo Rejected Crypto Trading Because It Conflicted With the Bank's Mission
“Let's talk about cryptocurrency trading. That's a good one, where we chose to not do it, right? Because letting the average customer Buy a hundred cryptocurrencies because we could make a buck off of it. Just felt not on mission at all.”
TS Anil: Monzo Will Never Hold Mortgages on Its Own Balance Sheet
“Mortgages as an example, I don't think we will ever do it on our own balance sheet, but we already are making mortgages visible to our customers Even if they've not, if it's not a Monzo mortgage, they've taken it from somewhere else in the app, leveraging our …”
Refusing to Charge for Value Is Doing Charity With VC Money
“If we choose to not charge for things where we transparently and with the customer and where we believe we're adding value to the customer, if we choose to not charge it, and we see that as somehow being a mission thing to do, it's effectively saying I'm doing…”
TS Anil: Monzo's ARPU Outperforms All Competitor Digital Banks
“Our ARPU is significantly higher than any competitor, right? The stickiness of revenues is higher than anybody else, right?”
Only a Handful of Global Companies Will Scale Digital Banking Long-Term
“So even now, right, when I say to you that we're, when I look ahead, I think globally there will be a handful of companies only in the next decade that will truly be doing this business at scale. And managing people's money, transforming that relationship that…”
TS Anil: Incumbent Banks Will Never Successfully Reinvent Themselves
“The legacy players were never going to fix it. For the, with the best of intent and the best of wanting to do it was never gonna get fixed by incumbents, right? And the history of incumbents transforming their industries is anyways very, very sketchy. And for …”
TS Anil: Early Regulatory Compliance Creates a Competitive Moat for Fintechs
“We know that getting it right actually creates a moat around our business in a very, very important way.”
TS Anil: A Mission Without a Business Plan Is a Bumper Sticker
“A mission without a business plan is a bumper sticker.”
Monzo Is Expanding to the US Using a Partner Bank Model
“Because we're not looking to go in with a banking license. The U.S. FinTech industry has this well-established model of a partner bank, a sponsor bank, and most of the U.S. FinTech industry operates with that model. So we, that's what we're doing. So working, …”
Monzo Selects Ireland as Its European Expansion Beachhead
“Ireland is our beachhead into Europe, right? That's the regulatory region we want to work with, and that's where we want to domicile out of.”
Monzo's Next Funding Round Will Target Institutional Investors Over VCs
“In the next round, whenever we do it, we'll get the big institutional investors. So right now we have a few. We have GIC and others who are, you know, institutional investors. But I think our journey looking ahead is not VC names.”
Monzo Was Running Out of Capital When TS Anil Became CEO
“We were running out of capital, and there was COVID on our revenues that had fallen off of a cliff. Monetization was lagging the user growth.”
TS Anil: Monzo Is Now the Largest Digital Bank in the UK
“Here we are, right, the largest UK digital bank and, you know, so much more.”
Monzo Will Eventually Offer All Major Asset Classes With Educational Tools
“So the goal was, you know, of course we will offer all sorts of asset classes in time, but really build it around helping customers understand what they're doing,”
TS Anil: Monzo Has Surpassed 10 Million Customers
“We have north of ten million customers now, Harry, right?”
Monzo Aims to Unite All Consumer Finance Products in One App
“We intend to meet all of these needs of a customer, right? Budget, borrow, spend, save, insure, invest, all of that In a single place, right? That's what we're building.”
Monzo Adds Over 200,000 Monthly Users Primarily Through Word of Mouth
“We add over 200,000 new users a month. The vast majority of those are word of mouth.”
Neobanks Can Match Main-Bank ARPU Through High-Value Secondary Products
“You can get that same ARPU, even if someone's not using you as the main bank, but takes out another bigger product from you can get similar ARPUs.”
Monzo Achieves £145 Retail ARPU and £150 Small Business ARPU
“It's about a 145 pounds. On the retail side. And 505 150 on the small business side.”
Traditional High-Street Banks Generate £300 to £400 Retail ARPU Via Mortgages
“A high street bank Which has disproportionate revenue contribution from mortgages will probably be three, 400. On the retail side.”
Fast-Scaling Regulated Companies Must Prevent Compliance Controls Debt
“When a company's scaling as fast as we were, you need to make sure that, again, back to the point about a regulated industry, that the controls scale alongside as well, and you don't want to pick up debt on the control side.”
Full-Wallet Digital Banking Products Create Cycle-Resistant Revenue Streams
“When we're building a product that is about meeting all the needs that your wallet has, it's by definition going to be a diversified revenues, which by the way is a high quality business model because it's not, it isn't hostage to, you know, economic cycles an…”
Credit Products Are the Primary Customer Hook in the US Market
“No, I don't think so. It's a very credit hungry market. And it's a market where a lot of people have been trained to apply for credit, and that's the hook product.”
Monzo's Investment Waitlist Hit 150,000 After a Single Press Interview
“When we launched our investments product, I literally did one press interview, and by that evening, we had a 150,000 customers add themselves to the waiting list for the Monzo investments product.”