Everything Jeff Epstein said on any show that made the record, most notable first. Each card names its show and opens the statement there.
Epstein: Ambassador reached an annualized run rate around $3.8M–$4M
“Yeah, so run rate was about probably just under 3.84 million roughly.”
Epstein: Ambassador achieves ~85% retention and under 2% monthly net dollar churn
“We don't measure it annually, but it's probably, our retention is probably close to 85%, 85%, which is which is maybe 10% churn. I mean, there's a couple different ways to measure it, but we also look at, you know, net dollar churn as well, so that, that's und…”
Epstein: Ambassador gives an Apple Watch or $500 for closed customer referrals
“Through our own referral program, we pay 25 dollars if you refer a scheduled demo. So if someone schedules a demo and completes it, then we'll give you a 25 dollar gift card. They become a customer. We'll give you an Apple Watch or you know, 500 dollars. So li…”
Epstein: Ambassador closes about 5% of product demos
“And we know that demos will close at, or, you know, at you know, five percent.”
Jeff Epstein sold Ambassador on a revenue multiple, not EBITDA
“It was definitely multiple revenue, you know, instead of like an EBITDA multiple.”
Jeff Epstein owned nearly 100% of Ambassador in its early years
“The first few years of ambassador was all me. And I, at points I owned almost a hundred percent over time, more, there were investors and then team received, you know, a bigger chunk of the equity”
Jeff Epstein's Onboard.io had not reached $10,000 in MRR by April 2021
“No, not yet.”
Epstein: Ambassador is growing year-over-year at under 100%
“Not quite doubling. So we're not, not quite there, but you know, for us, it's a matter of not just growth at all costs.”
Epstein: Ambassador grew headcount from 11 to 40 in 2015
“We started 2015 with just about 11 or 12 people. So it was a big year. 2015. We raised a little bit of money and went from basically 11 to 40.”
Epstein: Ambassador's freemium launch resulted in 600 users who never paid
“I had this idea that we would be freemium, and Dropbox was like the most popular software out. We wanted to be freemium. I think the story I tell is we had 600 customers not pay us. 600 customers didn't pay.”
Epstein: Ambassador spends $25K to $50K monthly on paid ads
“Probably 25 to 50,000. So yeah, decent amount.”
Epstein: Ambassador acquires 20 to 40 new customers monthly
“20 to 40, let's say. I mean, again, it all varies.”