People, every show

Hanif Joshaghani

Co-Founder and CEO, Symend. On 1 show, 1 appearance. The Shows tab opens the full record on each.

founderexecutiveinvestorLinkedIn ↗symend.com ↗

Hanif Joshaghani is the co-founder and CEO of Symend, an enterprise customer engagement platform using behavioral science and AI. He is a serial entrepreneur who also co-founded industrial IoT company Ambyint.

1shows
1appearances
10statements
2resolved
1supported
1contradicted
50%fully supported

Everything Hanif Joshaghani said on any show that made the record, most notable first. Each card names its show and opens the statement there.

Joshaghani: Successful Founders Are Rarely Outsiders to Their Industry
“I've never, I've rarely met a successful entrepreneur that's not an expert in their field. Rarely. Especially building it from scratch.”
Hanif Joshaghani Dec 1, 2022 ▶ 15:14 How to do Customer Discovery | Hanif Joshaghani, Founder of Symend · PMF Show
Joshaghani: Politics Matters More Than Merit in Large Enterprises
“It's rare that politics doesn't play a bigger role than value creation and merit in the way some of these companies operate. And so, and it's not that they're bad companies. It's just the nature of a company as it gets bigger.”
Hanif Joshaghani Dec 1, 2022 ▶ 31:15 How to do Customer Discovery | Hanif Joshaghani, Founder of Symend · PMF Show
Joshaghani: Executives gladly take discovery calls if you are not selling anything
“The people will talk to you if you're not asking, if you don't need to sell them something. You're not, there's no give. You know, people like, people especially would want to tell you, especially if it's their job, how smart they are, and what they do in thei…”
Hanif Joshaghani Dec 1, 2022 ▶ 6:12 How to do Customer Discovery | Hanif Joshaghani, Founder of Symend · PMF Show
Joshaghani: Enterprise CEO Approval Only Buys Access to the Real Buyer
“Even if you go and sell it to the CEO of a massive company, let's say, and the guy loves it. He's not going to make a yes decision that his excitement is permission to go talk to your real buyer. Who's an expert. So he'll hand it off to the guy. He says, I lik…”
Hanif Joshaghani Dec 1, 2022 ▶ 15:45 How to do Customer Discovery | Hanif Joshaghani, Founder of Symend · PMF Show
Joshaghani: Founders need a designated contrarian to fight confirmation bias
“Find a sponsor for your idea, which is you, the founder, whoever, but then find someone on your team to take the opposite view. And try to challenge the things that they're hearing. entrepreneurs, I run, I'm the biggest guilty party in this, have happy years,…”
Hanif Joshaghani Dec 1, 2022 ▶ 17:45 How to do Customer Discovery | Hanif Joshaghani, Founder of Symend · PMF Show
Joshaghani: Stop Offering Free Enterprise Pilots Once You Prove Results
“Once we had results with someone, The free pilots went away immediately, but when I had zero results with anyone, I viewed that first batch of people as, like, early adopters, but also almost like co-developers”
Hanif Joshaghani Dec 1, 2022 ▶ 30:03 How to do Customer Discovery | Hanif Joshaghani, Founder of Symend · PMF Show
Joshaghani: Product-market fit requires effectiveness, not scalability or efficiency
“Product market fit doesn't need scalability, it doesn't need efficiency. What it needs is effectiveness, first and foremost, in my opinion.”
Hanif Joshaghani Dec 1, 2022 ▶ 34:13 How to do Customer Discovery | Hanif Joshaghani, Founder of Symend · PMF Show
PRODUCT MARKET FIT Assertion Supported
Joshaghani: Healthcare is the biggest source of debt delinquency in the US
“The biggest source of delinquency in the US is healthcare, but that's almost in no other developed world is it number one, obviously, because most of Europe and Canada have free healthcare.”
Hanif Joshaghani Dec 1, 2022 ▶ 10:16 How to do Customer Discovery | Hanif Joshaghani, Founder of Symend · PMF Show
PRODUCT MARKET FIT Assertion Contradicted
Joshaghani: Collection agencies generate the most consumer protection complaints
“The number one source of Consumer Protection Bureau complaints in most economies, actually, but especially developed economies, is collection agencies. The collection agency sector is generates the most complaints.”
Hanif Joshaghani Dec 1, 2022 ▶ 12:09 How to do Customer Discovery | Hanif Joshaghani, Founder of Symend · PMF Show
PRODUCT MARKET FIT Assertion Not checkable as stated
Joshaghani: Five Symend customers originated from early discovery interviews
“I have five customers right now from those early interviews.”
Hanif Joshaghani Dec 1, 2022 ▶ 24:37 How to do Customer Discovery | Hanif Joshaghani, Founder of Symend · PMF Show

One line per show, most statements first. The link opens Hanif's full record on that show: the calibration, argument clarity, speaking style and every statement made there.

ShowRole thereEpsStatementsRecord
PRODUCT MARKET FITLEDGER Co-Founder and CEO, Symend 1 10 50% 1/2 full record on A Product Market Fit Show →
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