Hamish McKay
Co-founder & CEO, Order Editing. On 1 show, 1 appearance. The Shows tab opens the full record on each.
Hamish McKay is the co-founder and CEO of Order Editing. He develops post-purchase self-service software designed to streamline checkout processes on platforms like Shopify.
1shows
1appearances
13statements
2resolved
2supported
0contradicted
100%fully supported
Everything Hamish McKay said on any show that made the record, most notable first. Each card names its show and opens the statement there.
McKay: Familiarity and UX will decide the winner between ChatGPT and Claude
“That's what we'll win between Claude and ChatGPT. It's like for the average everyday user, the, Six billion people or whatever it might be. What's going to be most important for them is UI, UX, and how familiar they are with it and how often they use it. So if…”
McKay: Shopify would probably offer the lowest valuation in an acquisition
“But if we get to a buying circle, right, and we've engaged 20 vendors that are interested in acquiring this, and maybe there's a couple PE firms in there, I feel like I could almost guarantee that Shopify would probably give the worst valuation out of all of t…”
McKay: The 'one master app' post-purchase e-commerce strategy is super unattractive
“A lot of the post purchase application strategy right now is how can I be the one master app for everything? And I don't know if I love that strategy. I kind of hate the fact that everyone is doing it. I think that makes it super unattractive.”
McKay: AI podcasts will fail because humans cannot connect parasocially with AI
“They'll ultimately go and die because humans are Inherently lonely, or at least the majority of the human race would describe themselves as lonely or close to it, and they want to hear two people have a conversation and connect, and they want to connect in a p…”
McKay: AI will make starting a company increasingly harder
“I think it's going to be incrementally harder to start a company. As time goes on, it's going to get harder and harder to start businesses because the barrier to entries are just becoming non-existent with AI.”
McKay: In five years, every e-commerce checkout will feature order editing
“And we also had the thesis that like, if we do this right, if we execute well here and win in five years, every checkout will have it. And they're not all going to use our software, but every checkout will use this in five years time.”
McKay: Shopify Does Not Natively Recalculate Sales Tax on Edited Orders
“If you do it in Shopify, Shopify doesn't natively recalculate tax for you.”
McKay: E-commerce merchants are actively seeking to consolidate third-party app stacks
“There's a massive, Demand right now from merchants to consolidate the amount of applications in their tech stack, the amount of third party tools. They're practically begging for it.”
McKay: I refuse to use AI for net-new idea generation
“My answer to that right now is that I try and not go to it for net new thinking. I use it as a reviewer. I use it as a summarizer, but I don't come to it for idea generation because I like to train my brain to come up with ideas.”
McKay: About 1.5% of Shopify shoppers make checkout mistakes
“What we're finding in the Shopify space specifically, which has this accelerated checkout is about one and a half percent of all people will make a mistake.”
McKay: Order Editing is built intentionally for an acquisition
“We have the ambition of wanting to get acquired. That's always been the vision for this company is we're building a medium sized business.”
McKay: Princess Polly customer service rejects order changes within 10 minutes
“If you make a mistake on Princess Polly and you reach out to customer service, their response will be, Hey, sorry, we've already processed your order. It's about a ship in like 10 minutes, and we can't make any changes to it, but we do do free returns.”
One line per show, most statements first. The link opens Hamish's full record on that show: the calibration, argument clarity, speaking style and every statement made there.
| Show | Role there | Eps | Statements | Record | |
|---|---|---|---|---|---|
 WE LIVE TO BUILDLEDGER | Co-founder & CEO, Order Editing | 1 | 13 | 100% 2/2 | full record on We Live to Build → |