Dom Holland
Co-founder, Trady. On 1 show, 2 appearances. The Shows tab opens the full record on each.
founderexecutiveinvestor@domm ↗fast.co ↗
Dom Holland is the co-founder and former CEO of Fast, a one-click checkout startup that raised over $120 million before shutting down in 2022. He previously founded Tow.com.au and later launched the software platform Trady.
1shows
2appearances
28statements
5resolved
2supported
1contradicted
40%fully supported
2said about them ↓ Everything Dom Holland said on any show that made the record, most notable first. Each card names its show and opens the statement there.
Holland: Fast never burned $10 million a month despite media reports
“The burn that's being reported by the media is not the real burn. Our burn was much lower. It was significantly lower. We've never done ten million dollars a month of burn before, right?”
Holland: Excessive burn rate killed Fast, not investor Stripe
“Having Stripe as an investor isn't what killed our company. Having too high a burn is what killed our company. There's just no other way to put it.”
Holland: Queensland government refused to pay Tow $17 million owed
“The government didn't want to pay for about seventeen million dollars worth of tows and impounds that we did for them.”
Holland: Stripe never engaged in mob attacks or criminality against Fast
“I have never once witnessed a mob attack by Stripe or any sort of organized criminality of any type, I'll tell you.”
Holland: Bolt raised checkout funding using legacy fraud product revenue
“And what happened was that revenue from the last couple of years wasn't for one click checkout. It was for their sort of old fraud checkout form thing, right? And, but they were able to raise a lot of money last year, now selling one click checkout, save one c…”
Holland: Over 80% of Fast's burn went to compensation and healthcare
“The vast majority of our burn came directly from people. Like, well over 80% of our cost space was just wages, health care benefits, over 80%.”
Holland: Fast's largest merchant was twice the size of Bolt's
“In January, we onboarded our first Billion dollar merchant. There were 50 X the size of our second biggest merchant. Twice the size of Bolt's biggest live customer, right? More than twice the size.”
Holland: Fast had $8B in signed enterprise deals when it shut down
“We had won, we had eight billion dollars of enterprise merchants in signed deals that we were onboarding.”
Holland: Fast's insider investors refused to lead bridge round to extend runway
“I think our insiders just really wanted to see external investors come in and lead that process, and them to participate, but other people lead.”
Tow.com.au collapsed after the Queensland government refused to pay $17M
“In the end, our largest customer, the state government, actually owed us and refused to pay seventeen million dollars. We were locked into a sort of bitter legal dispute, and in the end ran out of cash.”
Independent merchants reject Amazon checkout tools due to business model conflicts
“We know that Amazon is so conflicted with merchants that merchants don't want to be incorporating Amazon into their own environments.”
Holland: Tech industry no longer embraces startup failure like it used to
“We really aren't embracing failure anymore, right, in anywhere to the same degree that we were.”
Holland: Fast acqui-hire absorbed hundreds of staff without formal interviews
“In the end, when it just was clear that cost pace wouldn't work, like I said, we firm aqua hired the company. We picked a company that would take on a huge amount of our team. Hundreds of people. It's not often you have a team so good that Another company will…”
Holland: Checkout startup Bolt has yet to prove product-market fit
“I think that they still are yet to kind of prove out their product market fit.”
PayPal feels like outdated technology due to lagging checkout innovation
“If you've used PayPal, you know, in the last few years, you know that it doesn't feel like an experience that was made in the last few years. It feels like older technology.”
Managing remote engineers is identical to managing in-office teams
“I find managing engineers remotely or in person is actually quite similar. You know, a lot of engineers that I've managed in person that, you know, prefer to chat over Slack and stuff like that too. So it's neither here nor there, whether they're physically si…”
Holland: Fast doubled its burn rate over final quarters of 2021
“Over the last two quarters of 21, we basically doubled our burn.”
Holland: I stopped reading all media coverage about myself years ago
“Years ago, I stopped reading, reading the articles. The good or the bad. Doesn't matter. I don't want to see it. I don't care how nice they're being. If they're glorifying us, I don't read it. Same thing for the nasty ones.”
Holland: 50 companies reached out to buy Fast's product or IP
“From a product standpoint, I've had probably 50 companies aggressively reaching out to me, wanting to buy the product, wanting to buy the IP, wanting to build it again, me to come and launch a new division to build the same thing under their company.”
Holland: Next venture will maintain an exponentially lower burn rate
“I would absolutely keep burn a lot lower is a significantly lower exponentially lower.”
Holland: Existing Fast investors and new VCs pledged to back next venture
“I've had lots of existing investors who said that they would back me again. Other investors would love to back the next thing.”
Passwords are a symptom of businesses refusing to share customer identity
“Passwords aren't the problem. They're a symptom. The issue that we have is that we don't scale customers between businesses, and that doesn't make sense. It does make sense that businesses don't share customer databases. That would be weird, but it doesn't mak…”
E-commerce spent a decade optimizing discovery but neglected transaction innovation
“Consumers have spent the last 10 years optimizing for discovery. We've put a lot of money into advertising, you know, Google and the Facebook business models and Instagram and getting people to click and go Go visit a site and look at a product, but there hasn…”
Universal checkout must be built by an independent third party
“The problem that we've had over the last 10 years is that everyone's been building their own authentication and their own payment forms and their own registration forms, and they're doing it first party, which is a terrible experience for consumers, right? Rep…”
The other half of the tape: Dom Holland's own voice is left out of every number here. Other people bring the name up 1 time in 1 episode across the shows. 1 statement on the record names them. every mention, with the transcript →
Who brings them up most Harry Stebbings 1
Statements about Dom Holland, by other people (1)
Every mention by year
tap a year for its mentions
20VC 1
One line per show, most statements first. The link opens Dom's full record on that show: the calibration, argument clarity, speaking style and every statement made there.
| Show | Role there | Eps | Statements | Record | |
|---|---|---|---|---|---|
| 20VCLEDGER | Co-founder, Trady | 2 | 28 | 40% 2/5 | full record on 20VC → |