Everything Dan Eberhard said on any show that made the record, most notable first. Each card names its show and opens the statement there.
Eberhard: Koho instructs internal coaches to help transition struggling employees out
“I do know that I push the coaches regularly to be like, to, if people feel like they're not thriving at Coho, that it is their job, their performance coaches, and it's their job to coach people out of Coho, you know, and say, like destigmatize the relationship…”
Eberhard: Employee attrition is overly stigmatized and should be normalized
“Attrition is way too stigmatized and it shouldn't be.”
Eberhard: Self-awareness acts as a coefficient across all interpersonal interactions
“I'm a big believer in, in self-awareness and I think a coach is one important lever, not, not a necessary level, but an important lever in self-awareness. I think self-awareness is like a coefficient for every interaction we have with people. And so it just fe…”
Eberhard: Effective performance coaching requires shared, relevant professional experience
“So I think a big function of a coach is relatability, right? So my version of relatability requires somebody who has a relevant set of experiences that they can draw on that lets us kind of speak the same language. If coaching is a function of like both maybe …”
Eberhard: Effective Coaches and Therapists Must Blend Psychology and Business Execution
“I think a great therapist and a great coach are pretty similar in that, like, I think if a therapist only focuses on the internal components and the psychology, I think that's missing part of it. And I think if a coach only focuses on the external and the busi…”
Eberhard: Paid Coaching Produces Better Accountability and Conversations Than Unpaid Mentorship
“With a coach, if I'm talking to a mentor in some ways, I feel a little bit guilty about that. Cause I feel like I'm trading on their time selfishly. Right. And there's not the same degree of accountability, but if I'm going to pay Somebody 150 bucks an hour, w…”
Eberhard: Koho hired team-wide performance coach at four employees
“He ended up being the first kind of like on retainer coach at Coho for the whole team when we were four people. And, you know, I worked with him for probably 18 months”
Eberhard: Performance coaching reaches diminishing returns over time
“The other thing is like coaches have a time horizon, you know what I mean? Like they're, they have a certain philosophy about the world or a certain perspective. And, you know, my belief is you get to diminishing returns on that at some point.”
Eberhard: Founders inevitably take internal team dysfunction personally as their failure
“I think as a founder, when you feel like, yeah, things aren't good within your team, you inevitably take that personally and you feel like it's your failure.”
Eberhard: Small Coaching-Driven Decision Improvements Compound Massively Over a Career
“If you think about the unlock for getting it right. Right. And let's just say you, as a result of therapy or coaching or whatever, you make You get two percent better at your decision making or two percent better at like stopping and taking a breath or better …”
Koho Hired Shopify's First Coach Who Scaled Company to 3,000 Staff
“Coach number four that we worked with. We hired him because he had been the coach at Shopify and the first coach at Shopify from when they went from 60 to 3000 people.”
Eberhard: Friendship Dynamics Prevent the Objective Honesty Found in Coaching
“Your friend is, is, is your friend. That is a very cluttered relationship in terms of like how honest they're going to be and why they're going to be honest and their consequences for being honest. And they're, it's obviously deeply informed by their view of t…”
Eberhard: Half of Koho uses coaching with a 40:1 ratio
“Right now, the ratio of employees to coaching utilization is about 40 to one and about half of Coho users use Coho team uses a coach. So we're at, you know, two and a half coaches right now.”
Eberhard: Roughly 70% of promoted Koho staff used performance coaches
“Something like 70% of the people who got promotions have worked with our coaches at Coho.”