Chase Robbins
Co-Founder and CEO, Handle Delivery. On 1 show, 2 appearances. The Shows tab opens the full record on each.
founderexecutiveLinkedIn ↗handledelivery.com ↗
Chase Robbins co-founded Handle Delivery in 2020 while studying at the University of Southern California to provide 15-minute campus delivery via micro-warehouses. Under his leadership, the company expanded across multiple university campuses and raised over $1.6 million in seed and pre-seed funding.
1shows
2appearances
56statements
3resolved
3supported
0contradicted
100%fully supported
3said about them ↓ Everything Chase Robbins said on any show that made the record, most notable first. Each card names its show and opens the statement there.
Robbins: Handle stores generate more revenue and higher margins than typical 7-Elevens
“Our stores generate more revenue and a higher margin than a typical seven 11.”
Robbins: Handle's customer acquisition cost is under one dollar
“So our customer acquisition cost is actually under a dollar.”
Robbins: Mature Handle stores will generate $2M in revenue and $500K profit
“There are 500 universities in the U.S. Where, that we've identified are viable markets for this, and if you just do the napkin math, our average store at maturity is going to be doing two million a year, so it's a billion in revenue, and then it's about 25% of…”
Robbins: Handel generates higher revenue and margins than typical 7-Elevens
“Our stores generate more revenue and a higher margin than a typical seven 11, and so we see the future as very bright for our business.”
Robbins: Handel's customer acquisition cost is under $1
“So our customer acquisition cost is actually under a dollar.”
Robbins: Most businesses currently fundraising probably shouldn't raise capital
“I actually think most people probably shouldn't fundraise. I think most businesses that are fundraising probably shouldn't fundraise.”
Robbins: Campus security blocks DoorDash after 10 p.m. while Handle couriers enter
“In the evenings, because of COVID, schools have gotten incredibly tight around who's allowed on campus. So if I'm a USC student, after 10 p.m., I actually can't get a DoorDash delivery, even to the building I'm in, much less my door. Because we're using studen…”
Handle reports $17 average ticket and $4 net contribution margin per order
“Handle builds vertically integrated dark stores adjacent to college campuses. We deliver a curated set of 700 SKUs to students on and off campus in an average of 12 minutes, And we deliver them profitably. Our average ticket is 17 dollars, and we net four doll…”
Robbins: Handle's USC store generates $10,000 per month in profit
“Our stores, we've actually brought our first two locations to cashflow positivity. So our flagship market USC is producing 10,000 dollars per month in profit.”
Robbins: Handle sees direct correlation between hiring couriers and customer signups
“Our delivery couriers, we intentionally overstaff because they turn into brand ambassadors, and then they go in and bring their own community inside the school onto the platform. And we've seen the data and the direct correlation between hiring new employees a…”
Robbins: DoorDash couriers cannot access USC campus after 10 p.m.
“So if I'm a USC student, after 10 p.m., I actually can't get a DoorDash delivery, even to the building I'm in, much less my door. Because we're using students, they have student IDs, they can get in at any time, and we're able to deliver the best customer expe…”
Robbins: Opening a Handle store costs $60K upfront and $60K in burn to break even
“To give you an idea of opening a location, it's roughly 60 K in upfront investment to get the licenses, build out the store, purchase the inventory, and then it's roughly 60 K burn over the first kind of six to seven months to bring that store to break even.”
Robbins: Handle's delivery insurance costs spiked tenfold after regulatory changes
“Essentially, right after we recorded, literally in the days following, there's a big regulatory change that happens in our industry, and overnight, our insurance costs 10 X's.”
Robbins: Handle received an acqui-hire offer during insurance disruption
“This looked really scary the first two weeks, and in the middle of all of this tumultuous period, we get an acquisition offer as well.”
Robbins: Handel delivers 700 SKUs profitably in 12 minutes on average
“We deliver a curated set of 700 SKUs to students on and off campus in an average of 12 minutes, and we deliver them profitably.”
Robbins: Handel averages a $17 ticket and $4 contribution margin per order
“Our average ticket is 17 dollars, and we net four dollars in contribution margin per order.”
Robbins: Handel's USC flagship generates $10,000 monthly profit
“So our flagship market USC is producing 10,000 dollars per month in profit.”
Robbins: Handel customers average over eight orders each
“And so our customers in contrast have over eight orders on average, and we've only been open for 18 months.”
Robbins: Handle stores can reach $2M revenue and $500K profit at maturity
“We're projecting that at maturity, which is about three to four years after opening, stores can do two million in top line and 500 K in profit per year.”
Robbins: Handle Couriers Drive Direct Correlation in New Customer Signups
“Our delivery couriers, we intentionally overstaff because they turn into brand ambassadors, and then they go in and bring their own community inside the school onto the platform. And we've seen the data and the direct correlation between hiring new employees a…”
Robbins: Handle's U.S. TAM is $1B Across 500 Universities
“So there are 500 universities in the U.S. Where, that we've identified are viable markets for this, and if you just do the napkin math, our average store at maturity is going to be doing two million a year, so it's a billion in revenue, and then it's about 25%…”
Robbins: Delivery times over 20 minutes reduce Handel's repeat customers
“Right now we see that if we get above 20 into the 25, 30 minute range, we do see a reduction in returning customers”
Robbins: Delivery robots cost $3-$4 per order vs $3.70 for Handel
“And we've also looked at the cost per delivery for these robots. Generally, it's around three to four. And for us, we're already spending only about three 70 to deliver with our existing workflows.”
Robbins: Drones are more likely future for delivery than ground robots
“Yeah, I actually see the future for, kind of, robotic delivery for us is most likely drones when that catches up mainly because they're gonna be able to circumvent a lot of the foot traffic and, like, you know, car traffic that is what's slowing down most of t…”
The other half of the tape: Chase Robbins's own voice is left out of every number here. 3 statements on the record name them. every mention, with the transcript →
Statements about Chase Robbins, by other people (3)
Yin: Handle should optimize existing campuses before expanding footprint
“Yeah, he's better off optimizing the campuses he has, and really, you know, making them very cash efficient, huge revenue generators before moving on to the next campus, but I feel like so many investors are fixated on, let's expand all these campuses.”
Yin: Handle should optimize existing campuses for cash before expanding
“Yeah, he's better off optimizing the campuses he has, and really, you know, making them very cash efficient, huge revenue generators before moving on to the next campus, but I feel like so many investors are fixated on, let's expand all these campuses.”
Yin: Hustle Fund passes on Handle, but considers personal angel check
“So from the perspective of the fund, we'll be out, but I think, you know, given where you are with your fundraise, if you end up, you know, raising a price round or whatever this is with those funds, I would love to see if I might be able to write a very, very…”
One line per show, most statements first. The link opens Chase's full record on that show: the calibration, argument clarity, speaking style and every statement made there.
| Show | Role there | Eps | Statements | Record | |
|---|---|---|---|---|---|
 THE PITCHLEDGER | Co-Founder and CEO, Handle Delivery | 2 | 56 | 100% 3/3 | full record on the Pitch → |