Everything Carl Rivera said on any show that made the record, most notable first. Each card names its show and opens the statement there.
Rivera: Mid-level specialist tech roles will disappear in favor of generalists
“I think the general shape of the job market will move people towards being more generalists than specialists. You basically have like specialization. If you become like the best in the world, you'll always have a job market, but specialization Any point toward…”
Shopify dropped 'UX' from designer titles under Chief Design Officer Rivera
“I announced when I took on the chief design officer role in Shopify that we're dropping UX from the designer title, and we're only going to be designers working at Shopify.”
Rivera: Product managers are not 'CEOs of their products'
“I don't like the thing like PMs are the CEOs of their teams because I think PMs serve the context they're in and their job is to keep a team aligned to the direction of the company.”
Rivera: Law of Jante creates toxic social dynamics discouraging ambition in Sweden
“Yeah, it's the law of janta. It's the worst part of Sweden, and part of the reason why I could never move back there. But it's basically the notion that no one is allowed to be better than anyone else. And it is, it's similar to a tall poppy syndrome. And it c…”
Rivera: Shopify employs 10,000 people operating as semi-autonomous sub-companies
“Shopify is 10,000 people, and so we are actually not a company, we're many different companies that are kind of combined into one, that are driving towards different objectives, that have different maturity levels, and need different things.”
Rivera: Shopify does not promote competing brands within merchant storefronts
“So, for example, if you browse Gymshark and you browse a Gymshark store inside a shop, we're pretty hardcore about not promoting other competing brands, any other brands on that surface.”
Rivera: The Shop app operates as a digital mall, not a marketplace
“We think of ourselves much more like a mall. You know, when you go into a mall there's a certain kind of managed experience. The mall Smells a certain way. The temperature is dialed in. It's like they're catered a little bit of like what you see. But when you …”
Rivera: Design-forward companies should maximize execution quality over novelty
“The goal of a design forward company is to think of each of the things that you want to achieve as an app, as an experience, and dial it up to a 10.”
Rivera: Founder-led incumbents like Shopify and Stripe are not sleeping
“I think we've like for years have been trained to know an incumbent as a shit company that's large. That's basically like the definition. And I just don't know that that's the case right now because you have a bunch of companies that came up in an era of moder…”
Rivera: Tobi Lütke effectively acts as Chief Product Officer at Shopify
“It's not even a question of whether we agree with it or not. This is as close to a fact as we can possibly get on anything.”
Shopify mandates only one internal tool company-wide, named GSD
“The only tool that we mandate is the internal tooling of Shopify, which is called GSD, which is how we account for time, projects, tie them into missions, make sure that everyone's moving in the same direction. That's the only mandated tool of the company.”
Cursor is the most widely used AI tool among Shopify designers
“Inside of Shopify, the cursor is by far the most used tool in the design group.”
Carl Rivera vows never to return to live in Europe
“Well, so I'm never going back to Europe to live.”