People, every show

Allison Harmon

Head of Growth, OpenAI. On 1 show, 1 appearance. The Shows tab opens the full record on each.

operatorexecutiveopenai.com ↗

Alison Harmon leads growth initiatives at OpenAI, focusing on platform adoption, customer segmentation, and pricing and monetization strategies. Prior to OpenAI, she spent five years in business and revenue leadership roles at Asana, including serving as Head of Self Serve Revenue Growth.

What they said4 Shows1

Everything Allison Harmon said on any show that made the record, most notable first. Each card names its show and opens the statement there.

SAASTR Disclosure

Harmon: OpenAI frequently lowers prices with upgraded models without raising them

“OpenAI has certainly done that many more times than twice a year. We typically launch a model and then weeks or months later launch another version of it that's even better and lower the price and then lower the price again. I think that really speaks to the s…”

Allison Harmon Dec 3, 2024 ▶ 23:47 How to Leverage Pricing and Packaging to Drive Revenue with Miro, Loom, OpenAI, and Splunk

SAASTR Insight

Harmon: Avoid overhauling packaging or adding SKUs more than every two years

“I feel like you can make tweaks and small or medium changes as frequently as you want and as your business commands, but I wouldn't Change your packaging, add a skew, overthink something more frequently than every one to two years.”

Allison Harmon Dec 3, 2024 ▶ 26:37 How to Leverage Pricing and Packaging to Drive Revenue with Miro, Loom, OpenAI, and Splunk

SAASTR Insight

Harmon: Never test a pricing change you are unwilling to roll back

“I feel like there's general growth wisdom, which is don't test something you wouldn't ship. And I think that's really true with pricing and packaging. But the contrapositive or inverse is also true, which is don't test something you wouldn't roll back.”

Allison Harmon Dec 3, 2024 ▶ 16:44 How to Leverage Pricing and Packaging to Drive Revenue with Miro, Loom, OpenAI, and Splunk

SAASTR Assertion Supported

OpenAI has kept the ChatGPT Plus subscription unchanged for over a year

“ChatGPT Plus has been our ChatGPT subscription for over a year now, and so that's an example of something we haven't changed that I think I'm proud of and we've been thoughtful about where and when We'd change that, but it has stayed the same in the market, wh…”

Allison Harmon Dec 3, 2024 ▶ 27:00 How to Leverage Pricing and Packaging to Drive Revenue with Miro, Loom, OpenAI, and Splunk

One line per show, most statements first. The link opens Allison's full record on that show: the calibration, argument clarity, speaking style and every statement made there.

Show	Role there	Eps	Statements	Record
SAASTRLEDGER	Head of Growth, OpenAI	1	4	100% 1/1	full record on the Official SaaStr Podcast →