Everything Aaron Dignan said on any show that made the record, most notable first. Each card names its show and opens the statement there.
Dignan: Permission cultures stifle judgment and cause employee inaction
“And permission cultures tend to have a problem, which is that they then have to define everything. Because to your point earlier about judgment, there's no room for judgment in a permission culture, unless you have the permission already. So you get a lot of p…”
Dignan: Constraint-based cultures massively increase innovation and judgment
“What's cool about building a constraints based culture is when you eliminate all those risk surfaces that are what we call not safe to try or like fatal. What's left is all this space to think. So if I say it's not mops and it's not cars, you get everything el…”
Dignan: My firm allows discretionary spending up to $10,000 without seeking advice
“We have a constraint in our system that if you spend more than 10,000 dollars on something, you should probably seek advice first. But anything under that, it's like, you know, use your human judgment. We trust you to do what's best for the business, right? Sp…”
Dignan: Constraint-based organizations concentrate authority rather than granting permission
“In the permission based economy, when I give you that role, those decision rights are something I'm giving you. You didn't have before. So I'm actually saying you can now decide the marketing spend. And in a constraints-based economy, I'm actually doing what's…”
Dignan: Vanishingly few companies conduct retrospectives on past M&A acquisitions
“The number of firms that look back and really analyze the M&A activity of buying another company and did it work and was it a good idea is vanishingly small.”
Dignan: Most SaaS teams iterate on products but ignore decision-making systems
“More than half the teams in the SaaS game are, like, doing that every day with their product, but they're not doing that with their decision making. They're not doing that with their cultural apparatus or their agreements or any of that stuff.”
Dignan: Retrospectives fail when insights are treated as to-dos rather than agreements
“What do you do with the insights? And that's where most teams really fall down. So they have good inputs, they have good sorting, they have good conversations, and they really come up with some cool ideas. Like we need to change the way we do this process. We …”
Dignan: Workplace teams natively control 30% to 40% of their operational decisions
“Most people underestimate their power, actually, even in cultures of permission. They have been told no so many times they just assume the answer to everything is no. But if you sit down with the team and you're like, let's list everything we can decide as a t…”
Dignan: Command-and-control hierarchy is necessary during immediate emergencies
“There are problems in contexts where you actually need command and control because of the nature of the environment. For example, in a fire environment, In a chaos issue where you're dealing with some immediate emergency, there's no time for consensus.”
Dignan: Slack's public-by-default design opens millions of conversations otherwise kept in private email
“Slack channels are default public. And so just by making them default public, there are millions of conversations in the world happening that would have been private in email otherwise.”