User Researcher
topic on 3 shows · 6 statements across 4 episodes
In Depth 
Lenny's Podcast 
the Official SaaStr Podcast
6 statements about User Researcher, every show
Rachitsky: Tech survey finds designers and researchers most unhappy and anxious
“And kind of surprisingly, designers and user researchers are just the most unhappy on every dimension, like every actual dimension. They're the most overwhelmed, the most anxious, the most, the least optimistic, the most worried the most tired, also the least …”
Antin: User Researchers Must Be More Focused on Profit and Business Success
“I think researchers need to be more profit focused. And there are a lot of people out there who think that's not, I think they think that's not cool or not research's job. And I'm kind of like, well, what are we doing then if we're not helping businesses succe…”
Antin: User researchers cannot effectively manage more than three concurrent projects
“I used to say that a full plate for a researcher was probably three things, two big projects and a small project, right? Like a side project. More than that, your researcher is probably not doing a very good job.”
Mandich: User research synthesis lacks an objective universal ground truth
“You can take two expert user researchers, give them the same list of, you know, 500 responses, tell them to distill them down into 10 actionable takeaways, and those 10 will be completely different, or even if they are the same 10 takeaways, the responses that…”
Pitching a product as an automated researcher alienated early customers
“I remember at first the very early days of Sprig, there was some wording around your automated user researcher, you know, or it does all the text analysis for you. And that was actually very off putting for both user researchers and product teams.”
Grace: Qualitative user research leverages evolved human sensitivity to behavioral cues
“The human body is an incredible information processing machine for the data of other people. We have evolved for a very long time to Understand what, like, a little shift in tone means, or a little flush of color, or, like, a small twitch of your eye, and so u…”