user researcher

also referred to as: user researchers

2 statements across 1 episodes · 0 bullish · 1 bearish · 2 people on the record · first statement Sep 7, 2023 by Ryan Glasgow · across every show →

Everything said about user researcher, oldest first

Sep 7, 2023 negative
Disclosure
Pitching a product as an automated researcher alienated early customers
“I remember at first the very early days of Sprig, there was some wording around your automated user researcher, you know, or it does all the text analysis for you. And that was actually very off putting for both user researchers and product teams.”
Ryan Glasgow Sep 7, 2023 ▶ 47:27 A guide to building product in a post-LLM world | Ryan Glasgow and Kevin Mandich from Sprig
Sep 7, 2023
Insight
Mandich: User research synthesis lacks an objective universal ground truth
“You can take two expert user researchers, give them the same list of, you know, 500 responses, tell them to distill them down into 10 actionable takeaways, and those 10 will be completely different, or even if they are the same 10 takeaways, the responses that…”
Kevin Mandich Sep 7, 2023 ▶ 10:52 A guide to building product in a post-LLM world | Ryan Glasgow and Kevin Mandich from Sprig
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