Used Car Auctions
topic on 1 show · 1 statements across 1 episodes
1 statements about Used Car Auctions, every show
Dealership service departments and auto auctions pair industry-lowest NPS with highest margins
“If you look at the car business, the lowest NPS in our business you know, net promoter score is actually service, right? So the service department. And it's used car auctions, surprisingly. Now auctions are dealer to dealer, right? And those are also extremely…”