used car auctions
1 statements across 1 episodes · 0 bullish · 0 bearish · 1 people on the record · first statement Mar 19, 2025 by Car Dealership Guy · across every show →
Everything said about used car auctions, oldest first
Mar 19, 2025 neutral
Dealership service departments and auto auctions pair industry-lowest NPS with highest margins
“If you look at the car business, the lowest NPS in our business you know, net promoter score is actually service, right? So the service department. And it's used car auctions, surprisingly. Now auctions are dealer to dealer, right? And those are also extremely…”