Trust Equation
topic on 1 show · 1 statements across 1 episodes
1 statements about Trust Equation, every show
Fernandez: Trust equals credibility, reliability, and accessibility divided by self-interest
“This one is the trust equation. I think about it often when it comes to managing my own team, managing conflict within different organizations, or frankly talking to customer groups. And the trust equation is trust equals credibility plus reliability. Plus acc…”