Support Org

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1 statements about Support Org, every show

PRODUCT MARKET FIT Assertion Partly supported

Hughes: Scaled support orgs have 1 trainer per 30 agents and 1 QA per 15-20

“For every support org, scaled support org, you probably have one trainer for every 30 support agents. And like one QA analyst for every 15 to 20 agents.”

Mark Hughes Jun 1, 2026 ▶ 21:55 He hit $1M ARR by sending 500,000 cold emails—then raised a $25M Series A in 6 days. | Mark Hughe... · PMF Show

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Support Org

1 statements about Support Org, every show

Turn any episode into a week of clips.