Subject Matter Experts
topic on 2 shows · 2 statements across 2 episodes
Innovators & Investors 
A Product Market Fit Show
2 statements about Subject Matter Experts, every show
Haroun: Out-of-the-box AI will never impress subject matter experts
“AI out of the box will never be that amazing to somebody who actually knows what they're doing. It's amazing to somebody who has no idea what they're doing, but to SME, they're like, this is crap.”
Lumen shifted content creation to AI, moving subject matter experts to QA
“In the past we would have our internal team was the gatekeeper in terms of QA, but we worked with many more subject matter experts in the creation of the content. And we're able to balance that quite a bit with generative AI doing content development And then …”