Shadowing
topic on 1 show · 1 statements across 1 episodes
1 statements about Shadowing, every show
Puri: In-Person Shadowing Uncovers Product Insights User Interviews Miss
“There's just a whole bunch of things like that, that you cannot pick up unless you're there kind of like what they call in situ. You're basically in the situation watching it all happen and you'll see both those nuances of the customer, but you'll also see stu…”