Procedures
topic on 1 show · 1 statements across 1 episodes
1 statements about Procedures, every show
Parrish: Rigid operating procedures eliminate thinking and erode judgment over time
“Procedures are basically like an algorithm that you apply given a certain situation, certain inputs. And what I discovered is that it just eliminated thinking because people would go, oh, there's no procedure for the slight deviation from what would happen. An…”