Per Resolution Model

topic on 1 show · 1 statements across 1 episodes

the Official SaaStr Podcast

1 statements about Per Resolution Model, every show

SAASTR Assertion Partly supported
Lemkin: Customer Support SaaS Platforms Are Converging on Per-Resolution Pricing
“Even in this sort of odd per resolution model in, in post sales support. I think everyone, Zendesk, intercom, customer, gorgeous, dial, even dial pad, even in other areas, I think they all converging on the same model.”
Jason Lemkin Nov 4, 2024 ▶ 42:56 What Really Matters in SaaS in 2025 with Jason Lemkin and Dave Kellogg

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