Paralegals

“Customer service, frontline customer service, paralegals and maybe you'll still have paralegals, but document review, document generation, that type of stuff, that goes away. I think a lot of entry-level work goes away, and this is actually a bigger problem be…”

“We have some competitors today and had a very similar origin story to me where corporate lawyers observed the problem. They missed that step of like, okay, we got to sit down and spend six months with the primary users of this product. And tear down their day …”