Operational Defects

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a16z Insight

Swartz: Startups should make operational defects public to drive continuous improvement

“Developing a strong culture or attitude toward making defects public, making them something everyone can center on, is a very powerful thing.”

Mike Swartz Jan 2, 2019 ▶ 25:54 a16z Podcast | Where's My Stuff? -- The Lowdown on Logistics and Ops

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Operational Defects

1 statements about Operational Defects, every show

Turn any episode into a week of clips.