Must Have Platform Solution
topic on 1 show · 1 statements across 1 episodes
1 statements about Must Have Platform Solution, every show
Berner: Nice-to-have software demands different CS journeys than must-have platforms
“If you know that you're a nice-to-have, then that upfront long-term value conversation and those relationships are critical because that is what is going to keep you in play with that business. Versus if you are a must-have platform solution, it's actually a l…”