LLM Channel

topic on 1 show · 1 statements across 1 episodes

Big Technology

1 statements about LLM Channel, every show

BIG TECHNOLOGY Prediction Not checkable as stated
McDermott: Customer Support Will Add Dedicated LLM Channels
“And so I think, yes, we will, you know, if you think about, you know, you have a chat channel and a voice channel, and you have, you know, a messaging channel and an email channel, you're going to have an LLM channel. Where the LLM will kind of be the initiato…”
Adrian McDermott Dec 5, 2025 ▶ 11:15 Zendesk's Adrian McDermott: AI's Customer Service Potential, Adoption Cycle, Scale vs. Orchestration

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