Listening Strategy

topic on 1 show · 1 statements across 1 episodes

the Knowledge Project

1 statements about Listening Strategy, every show

Heen: Listening is a more persuasive negotiation strategy than talking
“And we assume that persuasion is about talking. When actually the most persuasive strategy that you can take is a listening strategy for a couple of reasons.”
Sheila Heen May 15, 2019 ▶ 15:31 #57 Sheila Heen: Decoding Difficult Conversations

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