Handling Time

topic on 1 show · 1 statements across 1 episodes

We Live to Build

1 statements about Handling Time, every show

WE LIVE TO BUILD Insight

Average Handling Time Is an Outcome Metric, Not a Performance Driver

“That's just a clock. That's not a driver here. It's just an outcome.”

Brad Cleveland Sep 16, 2021 ▶ 6:46 Second From the Bottom to Second From the Top in One Move

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